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Express Auto Electric

4.0

About this business

Express Auto Electric provides auto repair services to the Virginia Beach, VA, area. 

Location details

362 N Witchduck Rd Suite 101, Ste 102, Virginia Beach, VA, 23462, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0189 reviews
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Thomas Jackson's profile image
Thomas Jackson 
5 years ago
Thomas Jackson's profile image
Thomas Jackson 
5 years ago

Don't bring a vehicle that you actually care about to this shop. After bringing my mint condition car to this shop to get a basic electric diagnosis completed, it was returned with numerous scratches in the paint, along with a complete hack job of the wiring harness. Whether you bring a beater Civic or mint condition Corvette here, they get treated the same. The owner tried to make right of the absolutely horrific hack job of the wiring harness, fixing what his employee destroyed, and while that was appreciated, in my opinio... read more

Tommy Harrell's profile image
Tommy Harrell 
5 years ago

Most time I work on my own Avalanche but when I get things I can't do from my busy schedule at firehouse, I always give Bob and Sarah a call to schedule me with Doc. This place has never treated me wrong and I will keep coming up there as long as they let me. Thanks to all there for good work and attitudes i see when i am up there. 

Jeff Curtis's profile image
Jeff Curtis 
6 years ago

Always a pleasant experience. They know their stuff and have always been able to help me out with my automotive woes. 

Shirley Grammer's profile image
Shirley Grammer 
6 years ago

charged $75 to clean headlights? for inspecting. took 2 minutes with buffer. lasted til it rained 

Business response:

Shirley, this is very concerning to hear. Please know that we are dedicated to quality auto care, and that honesty is the cornerstone of all that we do. I'll take a look into what happened here. Please reach out if you have any further concerns. Thank you. -Bob, Owner 

Jay Jenkins's profile image
Jay Jenkins 
recommend  Recommended
6 years ago

I’ve taken many of my vehicles to Express Auto and nothing but great things to say about them. Great customer service and great turnaround time too. 

Business response:

Jay, thanks for the awesome review. I'm thrilled all your experiences with us have been great ones. Don't hesitate to reach out if you need anything else! -Bob, Owner 

Katt Seward's profile image
Katt Seward 
7 years ago

Don’t go there unless you want to be cussed out by the tech and called a angry black bitch !! And one who tells you get the fuck out of the shop �.... needless to say I had to call the police! 

Wallace H Waggoner's profile image
Wallace H Waggoner 
7 years ago

Bob is a superior electrical guru! Great shop with caring people.... 

ShaVon Renee Ginyard's profile image
ShaVon Renee Ginyard 
7 years ago

I'm very disappointed about the service we received. Let me share both great and horrible service we received. We brought our van for inspection last year. It failed inspection due to ball joints needing to be replaced. What the heck is a ball joint? Well we found out quickly. We were given a cost that was too expensive for us so we took our vehicle to a family friend. Saved us $250 but wasn't done properly. We enter back for inspection. Failed again. We planned to travel wit...Continue Reading 

Business response:

I'm so sorry that this was your experience, ShaVon. Please know that we offer the best solution in our power when it comes to brake trouble, and that brakes can make noise intermittently for a variety of reasons, including temperature, humidity, etc. We appreciate your feedback. -Bob, Owner 

Frequently asked questions about Express Auto Electric

How is Express Auto Electric rated?

Express Auto Electric has a 4 star rating with 189 reviews. 

When is Express Auto Electric open?

Express Auto Electric is closed now. It will open tomorrow at 8:00 a.m. 

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