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Entrada
- Apartments
- San Diego, CA
About this business
Location details
453 13th St, San Diego, CA, 92101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
WORST LANDLORD EVER!! This company comes in and raises the rent to an astronomical level and reduced the amenities. They do NOTHING about dog p*** and urine all over the property especially in front of Building 6. I can no longer use my balcony due to the rancid smell of dog f**** and urine right in front of the patio. I have the perpetrators on video, however, Greystar would like me to confront the neighbor and put myself into a very dangerous situation. No security or pest control!! There are homeless camps popping up beca... read more
Very poorly managed! Last night they wrongfully towed my vehicle from a visitors parking spot. I was there for no more then 3 hours when my vehicle was towed from there parking lot. This is not the first time it has happened in the complex as the neighbors say the manager ***** will have any car towed weather it has a parking pass or not. This is very wrong I will not be recommending any family or friends to this complex. DO NOT RENT OR VISIT THIS LOCATION ON LANCASTER DRIVE MANAGER *****!!!!!!
Business response:
Thank you for contacting us through the BBB. I am very sorry for this unfortunate incident. On the date this happened there was an asphalt project at the community and the parking lot was being seal coated and striped. All customers had been notified of the project on multiple occasions. The first notification was a month in advance to give all residents plenty of time to prepare and plan for their parking needs. Residents were also aware that we had arrangements for them and their visitors to use the parking lot of the chur... read more
Following my move out at Desert Creek Apartments which I cleaned very well I was charged for a full apartment clean. Mind you I work in a clean room making prescription pharmaceuticals so when I say it was cleaned, it WAS! When I voiced this to Greystar they replied 60 days after my move out with addition carpet cleaning charges. I issued them a letter stating that I had video of the apartment showing it was completely clean and they cannot ADD charges to my account 60 days later. To which they replied with an email stating ... read more
ACCOUNT #******** PLEASE READ!!!!!!!!! Like many others, my experience with Greystar apartment property H32343***353434333935H has been horrible. I rented 2 apartments at Laurel ****** Apartments unit #*** and #***. When I moved out of unit #*** I did not get charged move out charges. I had an agreement with the property manager at Laurel ****** for a 6 month lease and a prorated amount for the first week of May 10,2022. I paid my lease in full and the prorated amount, and shortly after I received a Summary of move out charg... read more
Greystar has awful company practices. They do not care about their tenants, they only care about money. I lived in their apartments for 2 years. My rent went from $1250 to $1750. During this time every single neighbor I had around me moved out, some of which had lived their 6+ years. And then by some miracle, they lowered it back to $1550. They were simply price-gouging because they could because of the market. That's not the worst part though. I had a walkthrough with maintenance and knew I would be charged for drip pans an... read more
**** BEWARE! Shortly after they purchased our apartment complex, the quality of amenities and services decreased tremendously! Management was absolutely incompetent, would jot return calls, would not take care of problems. Gym was dirty, machines weren't working and people were smoking in it illegal substances. After alerting management, nothing was done. Pools were dirty and green for about 2 years. I could go on and on.. BUT the worst part was that they try to scam you and build up you last statement with additional charge... read more
8:52 PM Vacuuming my house with a vacuum that is cordless and expensive to be considerate to keep the noise low. Whoever feels the need to bang a stick on my floor from below has serious anger management issues and is causing me constant stress that I am not allowed to clean my house and should Wisper in the penthouse. I also witnessed a robbery last night across the street at the 7-11 and walking down the hallway with a witness mentioned how dangerous it is here with all the violent homeless people yelling outside all day a... read more
Their employees literally opened an envelope that I received in the mail, it had my name on it, and they even admitted to me that they opened it (and it happened to have a check wrote out to me in it). Pretty sure thats considered a felony. They didnt tamper with it (besides writing on the envelope) as far as I know, but its one small example of an infinite amount on why Greystar, particularly Platform in ********** ** is a massive fraud.
GreyStar is the greediest and most unreliable management company in the business. We have now had the unfortunate experience of having them buy out our previous complex, we hated it even more than the original owners, because of which we moved to an entirely new timezone to a non-Greystar complex, only to have this complex purchased and down-graded by Greystar as well. Both times we saw a decrease in both general security and competency of any new management they put in place. Just in the time since it's been acquired - our ... read more
Frequently asked questions about Entrada
How is Entrada rated?
Entrada has a 1.8 star rating with 364 reviews.
When is Entrada open?
Entrada is closed now. It will open tomorrow at 9:00 a.m.
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