This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Entrada
- Apartments
- San Diego, CA
About this business
Waiting for you to make it home - this Greystar professionally managed community offers a mixture of comfort, style, and convenience. With an intriguing list of attractive amenities and features, we are committed to an exceptional standard of living. Contact us today to find your next perfect home!
Location details
453 13th St, San Diego, CA, 92101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I ended up homeless and this apartment complex will not give me my money back . They are the ones who were helping me step by step to pay for an apartment and after they knew we were 6 people they said in the beginning I can get a 2 bed room then they said no . To make a long story short they did I would get my application and deposit money back whick was $250+45+45 whick makes $340 this is not ok I have went so many times in person and called left messages even emailed and when someone does answer me they say the same thing... read more
Business response:
We attempted to contact the customer using the email provided and have not received a response. Because they did not identify a property, I am unable to research the issue on behalf of the customer. We would welcome the opportunity to work with them if they can provide additional information.
I would like to share my experience with Paseo on University for anyone who is thinking about applying for a residence there. Before applying I looked into the available units that they had and three different representatives confirmed that they had their 2 bedroom, 2 bathroom units available, not just to me, but also to my roommate that was applying as well. We decided to go forward with the application on July 23, 2022 and paid the $312.35 dollars total for the application. That same day as soon as I applied I gave a call ... read more
I don't even have the words to describe my disgust with the level of service greystar property management offers. We have lived at Overlook Ridge for a few years with no issues until greystar took over a year ago. Ever since greystar took over, it's been one thing after another with the leasing office and their service. The corporate office's lack of response to emails and phone calls shows nothing but gross incompetence. Once I visited the office in person, quarries and inquires are not satisfactorily and most unfortunately... read more
This apartment complex is understaffed and not very responsive, upon numerous voicemails and emails. The office only answers their main line phone sometimes. They will also not give their corporate contact information upon request, to submit a complaint. I only lived here for a couple months and in that time, they gave my parking spot away that I was paying for monthly, the elevators broke every other week and it took days to reconcile and fix, and a skunk got into the elevator, not to mention there is no parking for guests.... read more
Our property manger from Greystar at ************* apartments in ******** **.-Doesnt answer the phone -Doesnt reply to emails -Closes work orders without performing repairs -Doesnt answer the leasing office door during business hours -Does not enforce Greystar property guidelines
I have called and emailed over 20 times!! Not one return call or email!!! I left *********************** in ****************. They still havent returned my security deposit!!! They have terrible reviews and I see why! Do not rent anywhere Greystar is a part of
I moved out of the property called Generations ******* managed by Greystar Property a year ago and I still have not received a balanced owed to me. The assistant manager and manager have not been able to resolve the matter after several communications and have ignored my emails since. Reached out to corporate office and they gave me the email of the regional manager and all they did was forward my email to the manager thats hasnt been helpful at all. Ive never received this type of customer service in my entire life and woul... read more
BEWARE AND STAY AWAY: GREYSTAR OWNED APARTMENTS. I moved from this place last year and Greystar (having just purchased the place) is one of those parasitic evil companies that prey on the poor and less fortunate. The apartment upon move in was disgusting, hvac filthy, mold in the bathroom, a terrible MOUSE INFESTATION and they had the audacity to try and charge me over $1700 ON TOP OF LOSING THE SECURITY DEPOSIT UPON MOVEOUT. With all complete BS charges and THE ***** LOOKED BETTER THAN UPON MOVE IN.. After threatening litig... read more
I was retaliated against and given a notice to vacate, due to a situation with the lady in the front office named ******. The situation had nothing to do with her initially. Her daughter caused damages to my vehicle, i was so kind an willing to work with her, instead of doing what is right I received a knock at my door with a notice to vacate. I did absolutely nothing wrong. This lady ****** is front office staff, therefore she used & is using her position of power and took a situation that had nothing to do with The *******... read more
Frequently asked questions about Entrada
How is Entrada rated?
Entrada has a 1.7 star rating with 359 reviews.
When is Entrada open?
Entrada is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com