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Enterprise Rent-A-Car
- Transportation Services
- Chelmsford, MA
About this business
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Chelmsford. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Location details
290 Littleton Rd Unit 9, Chelmsford, MA, 01824, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Members plus is a joke! I've rented 3 cars that wasn't added to my points for ************ program. And now that I contact them on this issue the only thing they tell me is sorry and rent more vehicles... Also they never have anything that you acquired for available for your pickup. This place is a joke!
Enterprise cars smells like dead rats!!!! NASTY!!!!!!The company really needs to do better and take pride in their rental cars.NO STARS PERIOD!!!!!! In order to leave this review I had to select 1 star!
ON AUGUST 15TH, 2022 I WAS SCHEDULED TO RETURN A RENTAL TO THE ************ ENTERPRISE BY 8PM. I HAD SPOKEN WITH THE MANAGER AND EXPLAINED I HAD FAMILY EMERGENCY IN **** CAUSING THE DELAYED RETURN OF THE VEHICLE. PRIOR TO THIS INCIDENT I HAD RENTED HUNDREDS OF TIMES FROM ENTERPRISE WITH NO HICKUPS FOR BUSINESS TRAVEL. THE MANAGER CONTACTED ME AND GAVE ME A TIME TO HAVE THE VEHICLE RETURNED AND I AGREED. THE VEHICLE WAS RETURNED AND YET I STILL GOT TEXTS FROM ENTERPRISE ASKING "IS THERE A REASON YOU ARE BEHIND ON PAYMENT AGAI... read more
PICK UP FROM *********** LOCATION WAS EASY, HOWEVER THEY FAIL TO DISCLOSE THAT YOU NEED TO PAY A DEPOSIT WHICH IS REFUNDABLE WOULD BE NICE TO KNOW THIS AHEAD OF TIME. THE RETURN WAS A DISASTER AND THE MANAGER WAS VERY RUDE, WAS TOLD COULD NOT RETURN THE VEHICLE IN ITS CURRENT CONDITION(SAND AND PEOPLE HAIR ON ***PET), IF I WAS TO RETURN IT IN THAT CONDITION THEY WOULD HAVE TO CHARGE ME $$ FOR A DETAIL THEY CANNOT HAVE THIER DETAILERS TAKING EXTRA TIME TO CLEAN VEHICLES, SO I LEFT WENT AND SWEPT IT OUT. NOW MIND YOU I WAS TRY... read more
We rented a car on June 1st, to pick up on July 6th from the Enterprise in ***********************. On July 6th we received a phone call 3 hours prior to our pick to confirm our reservation to only find out that the code we were given from our place of employment was incorrect, and the car ended up costing us ******** more then what our original reservation quote was for. My son ended up having to put the car on his credit card due to budgeting for our family trip, and because he is 24 "under 25 years old " this was an addit... read more
Tried to charge me for damage on the rental vehicle without even going outside to inspect the car. This is the second time this location has tried to claim this against us. They do this when you decline the optional insurance and decide to use your own. Do not rent a car from this location! 395 Rexdale Blvd
Left me stranded at a collision shop they were supposed to bring a car to, tried calling to see where they were, was in hold for 30 minutes, hung up and called an Uber! Will be using ***** for any further rental car needs as i would encourage everyone to do!!!!
This company is horrible , my family was stranded for 5 hours without any accommodations or solution to rectify the issue ! When we called customer service to speak with a manager they transferred me to a ****************** Somebody needs to really let the *** know this is unprofessional , unacceptable and this business needs to do better in case of emergencies ! They gave a faulty car for a road trip ,tire kept getting low on air , oil light came on and the company was really nonchalant! They do know customers pay to rent v... read more
This company is god awful. What was supposed to be a good fun trip turned into a nightmare. We paid extra to rent a larger suv. First, the car was all scratched and dented up with I do not care, however the run did not run right once on the road trip. It starting bucking almost like a misfire. I spent one full day on the phone trying to get a safe car and all they did was send me place to place and when i get there sorry no cars. They told us they called the office and reserved ahead we get to offices and they say no one has... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 2 star rating with 684 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open on Monday at 8:00 a.m.
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