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Empire Window Company
- Windows Installation
- Solon, OH
About this business
Empire Window Company is a locally owned and operated business, specializing in replacement windows, siding, and doors in Northeast Ohio.
Location details
29695 Pettibone Rd, Ste d, Solon, OH, 44139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are professional and very nice people and easy to talk to. They take you serious. Very happy with the windows they installed. Will definitely use them again!
Very Happy with Empire. I had almost every window in the house replaced. I had four estimates and Empire was the lowest. I was concerned that the lowest estimate might yield sub-standard service but that was not the case. Empire had a very good product that was manufactured in Ohio. Due to the pandemic, it took a little while to make the windows but that wasn't too long of a wait. The guys who installed the windows were like a well-oiled machine. They worked and I mean WORKED all day to finish the job. There was no arguing o... read more
Business response:
Thank you for taking the time to give us such a great and in depth review. We appreciate your business... Enjoy Your New Windows!!!!!
Not happy with the service I received. I had a picture window installed with slider panels on each side. One of the panels came with a crack going across 3/4 of the window. They knew about the crack before installation. The screen on the same side had a couple holes. When I spoke to the office I asked for that to be replaced with the glass, she said no problem. It took about a month to get the new window pane and when the installation department called to schedule I asked about the screen, he didn't know anything about it. I... read more
Business response:
Hello ****** I would like to start by apologizing for the setbacks with your job. I know it doesn’t better the situation, but I would like to try and explain what may have happened, and then provide our plan of action. All windows are wrapped in cardboard and plastic when leaving the manufacture. Unfortunately once in a while damage may occur while in transit; often times leaving us unaware until we arrive to your home. As for the wrong panel being ordered, this was human error, and should have never happened. Every window w... read more
Very good quality and price. The installers did a great job and cleaned up afterwards. Absolutely no issues.
Nice job. Second time using them. Would recommend them again
Business response:
Thank you for your business and the wonderful review!!
I had siding and gutters done by Empire Window Company. Excellent job and cleanup. I'll probably have them back to do windows in a year or two.
Business response:
Glad to hear you are happy with the siding and gutters! Thanks for the great review and we look forward to working with you when it comes time to replace the windows!
We had siding installed by Empire Window Company. They did a great job on all counts. The installation on my house and garage went smooth. The finished product looked fantastic. Many neighbors commented positively on the overall job and finished product. I definitely would recommend this company for a siding job!!
Business response:
We appreciate your business! Thank you for the great review!
Had windows installed, the installers were very clean and neat, did a fantastic job. Very happy with overall product. Would definitely recommend them to all of my friends and family.
Had two windows replaced in the kitchen. I wanted a smaller, horizontal window in place of the current window, was impressed with the work and how they were able to reframe with the original wood so it matched the other window.
Business response:
Thank you for the nice review. We truly appreciate your business and strive to make every customers experience a great one!! Again Thank you!!!
Frequently asked questions about Empire Window Company
How is Empire Window Company rated?
Empire Window Company has a 4.4 star rating with 267 reviews.
When is Empire Window Company open?
Empire Window Company is open now. It will close at 5:00 p.m.
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