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1 Carousel Ln, Lunenburg, MA, 01462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Speedy response Our garbage disposal appeared to be broken. Jimmy came out quickly and unjammed it. As usual, maintenance requests were handled efficiently and professionally!
Business response:
Jimmy's prompt response and efficient service are much appreciated! Thank you for sharing your experience with us.
Verified Renter Great service Rafael and team are always there to fix the problem. They work well and get the job done on time
Business response:
We are delighted to hear that Rafael and his team have provided you with excellent service! Thank you for taking the time to share your experience.
Verified Renter Arrive beach and lake I have been very disappointed that the arrive lake cannot be used. It is filled with dirty leaves and poop. The poop is in the water and all over the beach. On the very hottest days this summer not one person goes on the beach to play or swim.
Business response:
We are sorry to hear that our lake is not being used as often as you would like. We will be sure to pass along your feedback to our maintenance team.
Verified Renter Management Response to Issue of Safety Our property manager responded promptly to correct an issue that could have been dangerous to motorists and pedestrians entering or exiting the property.
Business response:
We are pleased to hear that our prompt response to your safety concern was satisfactory. Thank you for taking the time to share your experience with us.
Verified Renter It's a wonderful place to live. Clean, well maintained, nice neighbors. It's a great community for dog lovers. Rent is high, but that's the only drawback.
Business response:
We are delighted to hear that you enjoy our clean and well-maintained community! Thank you for sharing your experience with us.
Verified Renter Could use a bit more aesthetic outside and better gym area. Gym equipments needs to be equipped and enough for residents. Especially for the amount of rent, gym is too small
Business response:
Thank you for your feedback. We are always looking for ways to improve our community, and we will pass your comments along to our team. If you have any specific suggestions, please email us at arrivelunenburg@trinity-pm.com.
Verified Renter I very much enjoy living here. The view is excellent. The grounds are always kept nice. The staff is very responsive and helpful. A very safe community
Business response:
We are thrilled to hear that you are enjoying your home and our community! Thank you for taking the time to share your feedback.
Verified Renter I really love it here, I did not give 5 stars due to the constant emails that make me feel like we live in a prison… “don’t do this, you can’t do that” not to me but the entire community
Business response:
Thank you for your review. We are glad to hear that you enjoy living in our community and appreciate your feedback about our communications. We are always looking for ways to improve, so please do not hesitate to contact us at arrivelunenburg@trinity-pm.com if you have any questions or concerns.
Verified Renter Very clean and well maintained community The units are in very good condition and the view of the lake is amazing, they have onsite maintenance team that will come next day for everything
Business response:
Thank you for your 5-star review! We are glad you are enjoying our clean and well-maintained community.
Emerald Place has a 4.4 star rating with 188 reviews.
Emerald Place is closed now. It will open tomorrow at 10:00 a.m.
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