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Emerald Place

4.4

About this business

Location details

1 Carousel Ln, Lunenburg, MA, 01462, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.4197 reviews
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Realpage A.'s profile image
Realpage A. 
8 months ago

Verified Renter Rent increases too much each year. In 5 years, my salary only went up by 6%. BUT my rent has gone up by 35%. Just ridiculous. Place and people are not bad. 

Business response:

Hi there, Thank you for taking the time to share your feedback. We appreciate you highlighting the positive aspects of the place and people, and we hear your concerns about rent increases. We'd like to discuss this further with you. Please reach out to us at arrivelunenburg@trinity-pm.com at your convenience. 

Realpage A.'s profile image
Realpage A. 
8 months ago

Verified Renter A decent community, with sizable apartments for an ok cost in a great area. Snow removal has been great, and the office team is very friendly 

Business response:

Hi there, Thank you for your wonderful review of Arrive Lunenburg! We're so glad you're enjoying your spacious apartment and appreciate you highlighting our friendly office team and efficient snow removal. We're happy to have you as part of our community. 

Realpage A.'s profile image
Realpage A. 
8 months ago

Verified Renter Well maintained grounds; on site and quick to respond management team; the apartments have all the amenities with good layouts and spacious sizes; friendly residents. 

Business response:

Hello, Thank you for your kind words and the 4-star review! We're delighted to hear you appreciate our well-maintained grounds, responsive management team, and the amenities and layouts of our apartments. It's also wonderful to know you've found our residents to be friendly. We are happy to have you as part of the Arrive Lunenburg community! 

Realpage A.'s profile image
Realpage A. 
8 months ago

Verified Renter Love the apartment, if we ever have an issue(they're rare) it is taken care of very quickly and respectfully. We really enjoy living here. 

Business response:

Hi there, We are so happy to hear you're enjoying your apartment at Arrive Lunenburg and that our team is able to resolve any concerns quickly and respectfully. We truly appreciate you choosing to make our community your home! 

Realpage A.'s profile image
Realpage A. 
8 months ago

Verified Renter I love the quick response to the maintenance crew and the wonderful way that Lakeview is taking care of the ice and snow in this particular bad weather. 

Business response:

Hi there, We're so glad to hear you're enjoying your experience at Arrive Lunenburg, especially our team's prompt attention to maintenance and our weather preparedness. We appreciate your kind words and are happy to have you as part of our community. 

Realpage A.'s profile image
Realpage A. 
8 months ago

Verified Renter I have enjoyed living here in Arrive. It’s a beautiful community. The office staff is pleasant to deal with. The place well maintained and all maintenance requests are handled promptly. 

Business response:

Hello, Thank you for your wonderful review of Arrive Lunenburg! We are so pleased to hear you are enjoying your time with us and appreciate you highlighting our beautiful community, pleasant office staff, and the prompt handling of maintenance requests. We are happy to have you as part of our community. 

Realpage A.'s profile image
Realpage A. 
9 months ago

Verified Renter Arrive at Lunenburg is a safe community and is also easy to navigate. There was a minor move-in complication regarding clean garage parking. 

Business response:

Hi there, Thank you for your 4-star review and for highlighting that Arrive Lunenburg is easy to navigate. We appreciate you bringing the minor move-in complication regarding clean garage parking to our attention. We're glad to have you as a resident. 

Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter Good experience with move in, office staff, maintenance. Apartment was clean, communal facilities are well maintained. Staff have been friendly. 

Business response:

Hello, Thank you for your excellent review and for choosing Arrive Lunenburg! We're delighted to hear about your positive move-in experience and that you're enjoying your clean apartment and the well-maintained communal facilities. We appreciate you recognizing the friendliness of our staff. We are happy to have you as part of our community. 

Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter Staff is very helpful and nice! The apartments are also very spacious and clean. Super happy about our experience here so far . Would recommend 

Business response:

Wow, thank you for this absolutely wonderful review! We're so thrilled to hear you're having a super happy experience at Arrive Lunenburg! It's fantastic to know that our staff's helpfulness and friendliness have made a positive impression, and that you're enjoying the spaciousness and cleanliness of your apartment. We truly appreciate you recommending us! 

Frequently asked questions about Emerald Place

How is Emerald Place rated?

Emerald Place has a 4.4 star rating with 197 reviews. 

When is Emerald Place open?

Emerald Place is closed now. It will open on Monday at 10:00 a.m. 

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