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Emerald Moving & Storage
- Self Storage
- San Francisco, CA
About this business
Specialties Hoisting Piano Moving Household Moves Packing Overseas 20ft and 40ft Containers History Established in 1996. Emerald Moving and Storage has been in business for 13years. Most of our customers are repeat and referrals. We run a small operation with a tight crew who do an excellant job. We also offer storage which we can move your items into or self storage which you can bring your items to our warehouse and move them in yourself. Our storage pods are 7x7x5 (can hold a small studio), at $60 per month per pod. We al... read more
Location details
560 Valencia St, San Francisco, CA, 94110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bird feces all over my car. Rodent feces inside the engine compartment. Horrible service. Horrible people. Their car storage warehouse is a joke. They advertise covered, safe place to store your car. Complete lie. Dusty and dirty. These idiots have no respect for you or your property. They are complete a-holes. At the end of my storage, they rolled my car out of the warehouse, parked it on a dusty road, with a dead battery and told me to go pick it up. Nobody there to help you, nobody to there to apologize for the bird feces... read more
DO NOT USE EMERALD MOVING – We moved from SF to Oakland and the movers completely ruined almost every piece of furniture we had. They packed the furniture in the truck without using padding so everything arrived with deep scratches and cuts in the wood. When we brought this to the attention of the movers, they told us we could file a claim with the manager. This is where the real fun began...let's see, first the manager was on holiday for a month and couldn't return our calls. Next our file was misplaced and they had no reco... read more
The Best Movers Emerald Moving – Emerald Moving & Storage I have used emerald a number of time over the years and each time have had a great experience. My last move was only 2 weeks ago, booking the move was a pleasure the girl in the office....had a warm friendly irish accent....and was a delight to speak with. She gave me a great estimate and told me of all charges.....she even advised me that sometimes move can go over the estimate. I didnt mind i was glad to hear honesty!!! I got a confirmation email on the day then a c... read more
Slipshop operation, poor customer service, lack of accountability, overcharging – I found Emerald Moving and Storage through Citysearch, and used both services. Although the move-out (into their storage vault) was professionally and quickly done, I had problems with the billing department for the storage portion. On more than one occasion, my credit card was charged twice for the same month. Since I was overseas, I didn't catch it right away. On other occasions, I was charged a late payment fee, even though the payments were... read more
Horrible customer service.... – The original estimate for my apartment was approx. 3 hours, which later turned into a 7 hour move! Considering this was a small one bedroom move, I was as patient as possible considering the cost was the highest one bedroom move I have ever epxerienced....and I have moved often. In addition, the customer service was horrible! The office manager has a horrific, unhelpful attitude. I do NOT recommend Emerald.
EMERALD Movers the BEST I have used them several times – I am extremly happy to write this review about this compan. I can't say enough about the experience that I just had with this company. I called their office and hired a team of three guys, who showed up promptly at 8:30 a.m. on a Saturday.This was the time given by the friendly staff.The movers came proceeded to clear out my two-bedroom apartment in less than two hours. They were phenomenally efficient while at the same time being equally careful with my stuff. They we... read more
Good Storage – Really good storage rates. I've used a lot of other storage companies and have had the best experience Emerald. I used Emerald for self storage and car storage. Very easy and professional administration process at their office-- took about 5 minutes of my time. Decent sized vaults; I put my furniture in, locked the vault, and they did all the forklifting, etc. Contrary to the other review, I'd no problem with car storage. Overall, the company is very easy to work with.
don't store your car here! – the storage is miles and miles out of the city and they are incredibly unaccommodating for pick up. I've wasted lots of time and energy with this company.
Fantastic Service – I used emerald moving last month, and after trying about 3 or 4 other moving companies I found Emerald to be the most reliable and professional. They've a good staff in the office, very decent rates (for a licenced company they're very low), and there aren't any extra charges for stairs, gas, etc. Conveniently, they also sell moving boxes and other supplies, which cuts down on the hassle in preparing to move. My 5ft upright piano didn't suffer a scratch when they maneuvered along my tricky corridor and do... read more
Frequently asked questions about Emerald Moving & Storage
How is Emerald Moving & Storage rated?
Emerald Moving & Storage has a 1 star rating with 14 reviews.
When is Emerald Moving & Storage open?
Emerald Moving & Storage is closed now. It will open on Monday at 9:00 a.m.
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