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Elite Acura
- Car Dealers
- Maple Shade, NJ
About this business
At Elite Acura, nothing makes us happier than helping people get behind the wheel of an impressive Acura vehicle. No matter if you’re shopping for a new vehicle, need a repair, or looking at finance options, our dealership is here to help you have an enjoyable car-buying experience. Once you’ve selected the Acura that perfectly suits your needs, our finance department will help you design a payment plan that fits your budget. After you’ve had time to enjoy the smooth performance of your Acura, it’s ti... read more
Location details
2840 NJ-73, Maple Shade, NJ, 08052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Terrible, terrible customer service. There is a reason why I do not go here for anything - everything is an excuse. I brought my car in for service and learned that they tried to charge me 3x the price for the work. When I questioned the Service Advisor (Thomas), he offered to take $100 off of the bill. When I told him that I spoke to another Acura Service Advisor at another dealership about the price and informed him that I knew his prices were 3x the average, he said he would reduce the cost of the work. Who pays $205/hr f... read more
Business response:
Mike, We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you to understand the situation better and take immediate steps to correct it. Please, contact me at I would like to discuss how we can regain your trust. Sincerely, Pasquale Oliveto General Manager poli... read more
Ryan was the best! He communicated with me through the process and was super nice.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! We are always more than happy to assist you if anything else comes up. Take care!
My service advisor, Jonathan Lathers always works with me when my car needs service. He is awesome.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! We are always more than happy to assist you if anything else comes up. Take care!
Quick response time to my inquiry on a uswd car. The car was ready for a test drive when I arrived. The team moved me smoothy through the process to complete the sale.
Business response:
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Friendly helpful staff and excellent customer service. A great lounge area if you choose to wait while your service is completed.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Like the dealership. Like the representatives, but it’s very hard to get through to service.
Business response:
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Thomas was Knowledgeable, helpful and friendly! ! I would highly recommend coming back for again for service.
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at Elite Acura. We are always more than happy to assist you if anything else comes up. Take care!
Very communicative. They provide great customer service & loaner cars are new and a nice replacement while you wait for yours to be done.
Great service and a very professional service writer. I was very impressed with the service I received.
Business response:
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Frequently asked questions about Elite Acura
How is Elite Acura rated?
Elite Acura has a 4.8 star rating with 6,142 reviews.
When is Elite Acura open?
Elite Acura is open now. It will close at 8:00 p.m.
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