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Elite Acura
- Car Dealers
- Maple Shade, NJ
About this business
At Elite Acura, nothing makes us happier than helping people get behind the wheel of an impressive Acura vehicle. No matter if you’re shopping for a new vehicle, need a repair, or looking at finance options, our dealership is here to help you have an enjoyable car-buying experience. Once you’ve selected the Acura that perfectly suits your needs, our finance department will help you design a payment plan that fits your budget. After you’ve had time to enjoy the smooth performance of your Acura, it’s ti... read more
Location details
2840 NJ-73, Maple Shade, NJ, 08052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was misinformed about a service auto two times and had to leave this location without my planned service. I have purchased 4 Auto's in the past from this Dealer. This new group seems to have a problem with the truth if they no longer have courtesy autos for B1 service, do not offer them when making the appointments.
Business response:
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Pat Oliveto General Manager poliveto@group1auto.com
The service team were professional and knowledgeable, addressing the questions I had while the car was finishing it’s maintenance.
Business response:
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tom and Pat were very nice. It would have been appropriate had someone let me know that my trunk needed to be empty prior to this appointment when we set it up. But I was able to move things around so everybody could get where they needed to go.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service. Awesome service manager that I worked with highly recommend. I will come back.
Business response:
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Service advisor Jon was great. Totally covered everything from what was needed to what was optional, no upselling. Service was fast
Business response:
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Daquan is a good service analyst - very good communication - would definitely request him for a future appointment
Business response:
Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
The team at Elite Acura did a great job. They kept me informed and it was very quick.
Business response:
Hi Frank, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Thank you Thomas for taking care of my car. . I appreciate your thoroughness,and your recommendations about the brakes pads and Rotors. Thanks for the estimate. See you soon to get them done.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to Thomas here at Elite Acura! Please don't hesitate to reach out if there's anything additional we can do for you.
They were very nice and helpful. they took care of everything that my mechanic found.i didn’t think my vehicle was under warranty but they took care of it no questions asked. I appreciate everything they did for me. And I will be coming back to be buying a new Acura from them
Business response:
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Frequently asked questions about Elite Acura
How is Elite Acura rated?
Elite Acura has a 4.8 star rating with 6,586 reviews.
When is Elite Acura open?
Elite Acura is closed now. It will open at 9:00 a.m.
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