Elite Acura

dilenia 

on DealerRater

13 years ago

Took my car in to get fixed in August 2011, they told me I needed a new torque converter. $3700 later it still ran bad. They replaced it again in December saying the tc was bad again. Still ran bad in May they tell me I need another tc plus the rest of the transmission. Took it somewhere else and it runs great now. They clearly do not know what they are doing. Contacting an attorney to try to get my money back. 

3beans 

on DealerRater

13 years ago

This is the 4th Acura I have leased and buy far the best experience with least amount of sales games in purchasing a new game. I highly recommend the sales team at Elite and they aim to please there clients, 

Herman33 

on DealerRater

13 years ago

We have purchased or leased 8 new Acura from them and one used Honda in the last 25 years. The pricing was always competitive, and the staff is easy to work with. This purchase was a 2013 RDX. The experience was a total pleasure and the car I wanted was in stock, and was ready for me when I came to pick it up. I traded a 2007 MDX, and after checking out prices on the web for the trade, I believe I received top dollar for my trade. Their service department is always courteous, and the car is ready when it's promised. They hav... read more

skim1206 

on DealerRater

13 years ago

This place is an Acura Dealership run by a bunch of used car salesmen or sub-prime mortgage officers. I am in the middle of purchasing a car with another reputable dealer near my home. I have already struck a deal that I was pleased with and the only detail we were working out was the trade in value. My car was in an accident years so the trade in value was less than what I expected. I put the purchase on hold to see if I could get a little bit more for my trade by selling it myself. The guys at Elite got a hold of my inform... read more

k0k0911 

on DealerRater

13 years ago

Elita Acura is a HORRIBLE dealership!!! DO NOT Buy Elita Acura is a HORRIBLE dealership!!! DO NOT Buy from Them!!!! After coming to terms with a deal and leaving a deposit of $500, we were told that they would be trucking in our car because we didn't want one with 200 miles already on it. The car was supposed to arrive at the dealership after 2 days but after calling numerous times with no response from our sales guy or any of the sales manager they finally said they had located the car. They then tried renegotiating the ter... read more

pmirenda 

on DealerRater

13 years ago

I brought my 2012 Acura TL in for an oil change and asked if they could recommend a good body shop to repair a gouge from a vehicle that hit me on the front bumper. Elte Acura said they could fix it right at the dealership within a few hours. They gave me a 2012 Acura Tl as a loaner and suggested I go out for a long lunch. I came back in two hours and my body work was complete and they did an excellant job. That is great customer service. 

yuanqa 

on DealerRater

13 years ago

Have more than 20 emails about my purchase model, price charge etc. Decided to check the availability and was told "sold". Intend to buy similar model with the same quote, was told the quote was for "loaner car". STAY AWAY FROM THESE LIERS. THEY ARE NOT TRUSTABLE! 

mooskers5 

on DealerRater

13 years ago

I just leased my 4th mdx from elite acura tonight. My experience was excellent and I could not have been more pleased. The sales manager, Mike Greco, made me feel like a valued and important customer and helped to make an excellent deal for us on a new lease. My salesman, Harry made the experience a complete pleasure. He even offered me his cell phone number so I could call him if I had any concerns or questions in the future. I also enjoyed seeing again my salesman (now in the finance department) from mdx #2- Balal R. who h... read more

thezweeb 

on DealerRater

13 years ago

I had the pleasure of leaving Elite today with my third Acura in the last five years. We all have our car-buying horror stories, but mine ended the first time I walked into Elite's showroom five years ago. Their staff is friendly and courteous, knowledgeable and honest. They are extremely loyal to their customers, and it makes leaving their with a new car that much more enjoyable. I cannot say enough positive and good things about their team.