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Edward Jones
- Investing
- Town and Country, MO
About this business
Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.
Location details
11652 Manchester Rd, Town and Country, MO, 63131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was in search of an investment firm to for my daughter so she would have a good start for college. I decided to select Edward Jones because they have offices everywhere and for convenience. Some with staff there and they advised me on select securities they thought would be best for long term growth. Advisor projected with her age (3 at the time) by the time she was 18 she would have roughly 400k, now 12 years later she has exactly 2k less than I initially invested. To make matters worse, I've paid capital gains on money t... read more
This company is a RIP off..I have investments over a two year period..I went from 50k to 43k..The representative I worked with was fired.. his father had 20 years service. Before being fired I had met with advisor and changed investments to graduated CD'S..well after a month or so..I called to check if everything was in order that's when I found out the advisor had been fired and nothing had been done as far as cd transfers..that account had been sitting there in cash...I withdrew my investment amounts. I filed a written and... read more
***** ******* of Newbury Park, CA was my advisor for about 10 years and mismanaged my investments. The biggest issue and why I ultimately left was when I was in the middle of escrow (a sensitive time when you can’t move or change account info) she became irate that I didn’t use her husband as our realtor and sent me threatening messages very late at night via Facebook. She told me she was ceasing all communication with me, blocking my number and moving my money to a new account and advisor without providing me any info. I im... read more
With Edward Jones for several years now. commissions are very high. not a lot of confidence in their buy/hold/sell ratings. quality of CFA varies greatly by branch. FriscoTX is the worst. one star all the way.
Decided to transfer my IRA from Edward Jones; 6/17/22, to another company. The branch manager/financial advisor #****** has made my life a nightmare!!!!!!! He continued to put up roadblocks, to make my life miserable, threatening me that if I took out my money, he would no longer be my financial advisor! That's one of the reasons I wanted to transfer in the first place! He never was an "advisor!" He continued to lie about the transfer procedure, making it difficult for me. When I finally chose a company to transfer funds, th... read more
Business response:
Hello ****************,Please let this serve as acknowledgement that we have received your review that you submitted about our firm. We believe it is important to conduct a thorough, timely review of your concerns. We will review the correspondence and investigate and respond to your concerns, as appropriate, and as required by the Financial ***************************** (FINRA). Thank you for bringing your concern to our attention. Thank you,***************************** Legal Complaint Investigations Fax *************
AVOID AT ALL COSTS! These people stole my grandfathers hard earned pension. A young blonde girl who works in the office completely scammed my family. How this place is even in business is a mystery. Illegal does not even begin to describe the half of it.
Business response:
Hello ******************. I'd like to apologize on behalf of Edward Jones for your negative experience and would really like to respond to your concerns. I will need further information such as the name of the Financial Advisor and location of the Edward Jones Branch. We believe it is important to conduct a thorough, timely review of your concerns. We will review the correspondence and investigate and respond to your concerns, as appropriate, and as required by the Financial ***************************** (FINRA). Thank you f... read more
Dealt with ***********************, financial advisor in ************, ** at ***********************. Misled my 94 year old mother into signing forms she didn't need to sign, so that he could gain money. He did not communicate with her or guide her on necessary matters. Beware of his branch! Hopefully, he will not continue to mislead elderly or anyone else. Very sad and unprofessional!
Business response:
Edward Jones takes all client concerns seriously. We are reviewing this matter and will seek to reach a resolution directly with the client
My Ej advisor's secretary phoned out of the blue, (after having been with them over 5 years) to inform me that my account had been transferred to a different advisor. No one asked me if this was ok, or even asked my permission to do so. Not only was my money moved to a different advisor, (and charged me to do so,) it is now in a different state! How the **** is that legal? I'm going to start the process of getting my money away from Edward Jones. I know why he gave my account up as well. It wasn't one of his big money accoun... read more
Business response:
Hello ****************,We would like to respond to your recent review but we need to know the full without full name of your Financial Advisor. We believe it is important to conduct a thorough review of your concerns. We will review the correspondence and investigate and respond to your concerns, as appropriate, and as required by the Financial ***************************** (FINRA). Thank you for bringing your concern to our attention. We appreciate this opportunity to enhance the service we provide to all of our clients.Tha... read more
When I initially met with my new advisor, I specifically asked for my investment to be "low risk." After losing alot of money I asked AGAIN that any possible adjustment be made to ensure I was at "the lowest risk possible." After losing yet more money, $15,000, I called the home office and asked to cancel my account and was told that, "I had been at Fairly high risk and then adjusted to medium risk." NOT what I was assured at all!!! Expensive lesson!!!!!<br /> <br /> <br />
Frequently asked questions about Edward Jones
How is Edward Jones rated?
Edward Jones has a 1.2 star rating with 64 reviews.
When is Edward Jones open?
Edward Jones is open now. It will close at 5:00 p.m.
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