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Edward Jones

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About this business

Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor. 

Location details

11652 Manchester Rd, Town and Country, MO, 63131, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.266 reviews
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ANTHONY C's profile image
ANTHONY C 
2 years ago

I am giving a 1 Star Review to ***** ***** at Edward Jones because my account was mishandled. I had funds at ******** and ******* ****and was looking to move my ******** account with someone closer to home. I wanted to mirror what I had at Fidelity, have my new accounts at Edward Jones be the same, and then make changes later. On our second meeting, he had a selection of funds for my Traditional IRA he wanted me to invest in. I went with his recommendations. As soon as my funds went into these funds/stocks, everything began ... read more

Shannon Q's profile image
Shannon Q 
2 years ago

****** ************ Regional Manager of an Edward Jones office in Kingman, AZ shared my personal financial information with another customer of his including the accounts I was transferring to another firm. Additionally, he discussed the aptitude of another firm and their ability to handle my account with the other customer, who then called me and expressed his concern that I was moving my accounts. This breach of customer confidentiality and lack of professionalism is appalling. Zero stars. Would not recommend. 

Brandon S.'s profile image
Brandon S. 
2 years ago

I was in search of an investment firm to for my daughter so she would have a good start for college. I decided to select Edward Jones because they have offices everywhere and for convenience. Some with staff there and they advised me on select securities they thought would be best for long term growth. Advisor projected with her age (3 at the time) by the time she was 18 she would have roughly 400k, now 12 years later she has exactly 2k less than I initially invested. To make matters worse, I've paid capital gains on money t... read more

Ken B's profile image
Ken B 
2 years ago

This company is a RIP off..I have investments over a two year period..I went from 50k to 43k..The representative I worked with was fired.. his father had 20 years service. Before being fired I had met with advisor and changed investments to graduated CD'S..well after a month or so..I called to check if everything was in order that's when I found out the advisor had been fired and nothing had been done as far as cd transfers..that account had been sitting there in cash...I withdrew my investment amounts. I filed a written and... read more

Lauren P's profile image
Lauren P 
2 years ago

***** ******* of Newbury Park, CA was my advisor for about 10 years and mismanaged my investments. The biggest issue and why I ultimately left was when I was in the middle of escrow (a sensitive time when you can’t move or change account info) she became irate that I didn’t use her husband as our realtor and sent me threatening messages very late at night via Facebook. She told me she was ceasing all communication with me, blocking my number and moving my money to a new account and advisor without providing me any info. I im... read more

Eric B's profile image
Eric B 
2 years ago

With Edward Jones for several years now. commissions are very high. not a lot of confidence in their buy/hold/sell ratings. quality of CFA varies greatly by branch. FriscoTX is the worst. one star all the way. 

W B C's profile image
W B C 
2 years ago

Decided to transfer my IRA from Edward Jones; 6/17/22, to another company. The branch manager/financial advisor #****** has made my life a nightmare!!!!!!! He continued to put up roadblocks, to make my life miserable, threatening me that if I took out my money, he would no longer be my financial advisor! That's one of the reasons I wanted to transfer in the first place! He never was an "advisor!" He continued to lie about the transfer procedure, making it difficult for me. When I finally chose a company to transfer funds, th... read more

Business response:

Hello ****************,Please let this serve as acknowledgement that we have received your review that you submitted about our firm. We believe it is important to conduct a thorough, timely review of your concerns. We will review the correspondence and investigate and respond to your concerns, as appropriate, and as required by the Financial ***************************** (FINRA). Thank you for bringing your concern to our attention. Thank you,***************************** Legal Complaint Investigations Fax ************* 

James R's profile image
James R 
3 years ago

AVOID AT ALL COSTS! These people stole my grandfathers hard earned pension. A young blonde girl who works in the office completely scammed my family. How this place is even in business is a mystery. Illegal does not even begin to describe the half of it. 

Business response:

Hello ******************. I'd like to apologize on behalf of Edward Jones for your negative experience and would really like to respond to your concerns. I will need further information such as the name of the Financial Advisor and location of the Edward Jones Branch. We believe it is important to conduct a thorough, timely review of your concerns. We will review the correspondence and investigate and respond to your concerns, as appropriate, and as required by the Financial ***************************** (FINRA). Thank you f... read more

Bridget B's profile image
Bridget B 
3 years ago

Dealt with ***********************, financial advisor in ************, ** at ***********************. Misled my 94 year old mother into signing forms she didn't need to sign, so that he could gain money. He did not communicate with her or guide her on necessary matters. Beware of his branch! Hopefully, he will not continue to mislead elderly or anyone else. Very sad and unprofessional! 

Business response:

Edward Jones takes all client concerns seriously. We are reviewing this matter and will seek to reach a resolution directly with the client 

Frequently asked questions about Edward Jones

How is Edward Jones rated?

Edward Jones has a 1.2 star rating with 66 reviews. 

When is Edward Jones open?

Edward Jones is closed now. It will open tomorrow at 9:00 a.m. 

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