Edward Jones

Dawn A 

on BBB

9 months ago

I have had accounts with Edward Jones in 2005. The *** is communications. I have moved across the country and moved my accounts to be close to me. I love that there is an EJ office everywhere that I have moved to. Each branch team is different is how they do things, but once I learned how they preferred for communication, and they learned what I needed for support our relationships have been fine. There is no crystal ***** nobody knows what the market / economy is going to do. They listen to my investment concerns. They are ... read more

Katherine B 

on BBB

10 months ago

My parents trusted ***************************** (JP) at Edward Jones (EJ) in ******, ** for many years, but when they died in 2021 he proved to us that he is, at best, a bumbling fool, and at worst, a criminal. We have filed an official complaint with EJ that was quickly denied because ** appears to implicitly trust everything their employees say and refuses to accept that the client might be correct. ** abruptly walked away from his EJ office in 2022. We are suspicious he was coming under scrutiny and chose to quit before ... read more

Gary L 

on BBB

11 months ago

Edward Jones charges high fees and offers no fiduciary services. Every effort I made to move my money to Fidelity was tedious. After several calls to local branch and corporate, every effort was made to deny completion of a transfer. Actual account numbers are hidden on online transactions.Local Advisor was unresponsive. Corporate help line was unresponsive and forwarded all requests to another department where no one took the call. 

Danielle K 

on BBB

11 months ago

I inherited my father's Edward Jones *** in 2020 and legally, it must be cashed out within 10 years. In December of 2021, it was at it's highest and I made a request to cash out. My request was rejected and they indicated it should be left in there to accumulate more wealth. It dropped after that and has never recovered to that amount. It might be different if I could wait a long time, but again, this has to be cashed out within 10 years. I'm just very frustrated that my request was rejected. I'm actually very apprehensive a... read more

Ashley W 

on BBB

11 months ago

I was fired from a job that I held for 8 years after disclosing a recent diagnosis of anxiety and depression. Two years prior, I suffered through a major bout of depression and sadly, my work suffered. Half way through my second year of suffering, I was asked if I would like some help. I graciously agreed, but the help I "received" was not what I was hoping or expecting. I spent another six months being criticized for everything I had done wrong despite my recent diagnosis. All I was told regarding my diagnosis was "I am so ... read more

Thomas H 

on BBB

a year ago

I made a mistake and put money in to edward jones but they will not return my $4,000 

Shelly P 

on BBB

a year ago

************************* treats people like trash. Horrible customer service and sexist interactions. 

Steve G 

on BBB

a year ago

THEY ARE ABSOLUTE CROOKS , ME AND MY DAUGHTER ARE BENEFICIARIES OF MY FATHERS TRUST, AFTER HE PASSED AWAY , THE FINANCIAL ADVISOR TOLD ME THE ACCOUNT WERE CLOSED, BUT THEY CONTINUE TO HAVE ACTIVITY, LOST ******* IN ONE MONTH, ADVOID DOING BUSINESS WITH THESE PEOPLE AT ALL COST 

Steven W 

on BBB

a year ago

As a Levite of international royal lineage sending both the Lewisburg, ** Office and Executive of the company formal complaints without any dignity in even receiving my certified receipt mail I give notice of grievance now to the courts. My time is valuable as a sovereign. I can not recommend this organization to anyone. They are 100 percent for themselves. With regret, despite any correspondence of accountability, they face criminal and civil charges. I would give them a zero. Do not waste your hard earned money or time wit... read more