Edward Jones's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Edward Jones

1.2

About this business

Location details

11652 Manchester Rd, Town and Country, MO, 63131, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.268 reviews
Select a rating
Thomas H's profile image
Thomas H 
a year ago

I made a mistake and put money in to edward jones but they will not return my $4,000 

Business response:

Edward Jones takes all client concerns seriously. We are reviewing this matter and will seek to reach a resolution directly with the client. 

Shelly P's profile image
Shelly P 
a year ago

************************* treats people like trash. Horrible customer service and sexist interactions. 

Business response:

Our records do not show that this individual is a client of the firm or this financial advisor based on the information provided (name and email address) 

Steve G's profile image
Steve G 
a year ago

THEY ARE ABSOLUTE CROOKS , ME AND MY DAUGHTER ARE BENEFICIARIES OF MY FATHERS TRUST, AFTER HE PASSED AWAY , THE FINANCIAL ADVISOR TOLD ME THE ACCOUNT WERE CLOSED, BUT THEY CONTINUE TO HAVE ACTIVITY, LOST ******* IN ONE MONTH, ADVOID DOING BUSINESS WITH THESE PEOPLE AT ALL COST 

Business response:

******************,We are sorry for your loss and apologize that our firm did not fulfill your expectations. Can you please provide the name of the Financial Advisor and the name of your father? Please let this serve as acknowledgement that we have received your email that you submitted to our firm. We believe it is important to conduct a thorough, timely review of your concerns. We will review the correspondence and investigate and respond to your concerns, as appropriate, and as required by the Financial ******************... read more

Steven W's profile image
Steven W 
a year ago

As a Levite of international royal lineage sending both the Lewisburg, ** Office and Executive of the company formal complaints without any dignity in even receiving my certified receipt mail I give notice of grievance now to the courts. My time is valuable as a sovereign. I can not recommend this organization to anyone. They are 100 percent for themselves. With regret, despite any correspondence of accountability, they face criminal and civil charges. I would give them a zero. Do not waste your hard earned money or time wit... read more

Curt Allen C's profile image
Curt Allen C 
a year ago

Edward Jones requires clients to conduct all financial advisory services through their system of branch offices. I have found those branch offices severely lacking in business management and financial advisory skills. The branch offices typically don't understand their headquarters procedures and practices nor can they administer those procedures and practices. Markups on fixed income investments are extremely high. Commissions on stocks trades are extremely high. Significant errors on year end ****'s are very common, and re... read more

Ron C's profile image
Ron C 
2 years ago

First off, I want to make it perfectly clear that I have no problem with *****************, our Edward Jones (EJ) financial advisor based in *********, **. He's a gentleman, as well as a good friend and money manager. I feel sorry for ****, since he has to try to defend the incessant ineptitude exhibited by the Edward Jones management team and support staff at its corporate office in *********, **.The litany of malfeasance we've experienced over the last 18 years is long and mind boggling, but the latest and one of the more ... read more

Laurie S's profile image
Laurie S 
2 years ago

We have been with Edward Jones for years, when we were younger, they were great and seemed truly interested in our financial future. As we got closer to our retirement age, our original advisor pawned us off to someone new, this has now happened twice to us and please note, we informed our current advisor we would be retiring next March and what do you know, he has now pawned us off to someone new again just starting out with Edward Jones. I guess each advisor must only make their money off younger clients contributing more ... read more

Business response:

Edward Jones takes all client concerns seriously. We are reviewing this matter and will seek to reach a resolution directly with the client. 

Daisha S's profile image
Daisha S 
2 years ago

Im reaching out regarding a complaint on a financial advisor of yours that I know has been running background checks and pulling financial information on multiple people without their consent. Her name is ***************************, out of ******** **. We were friends for a short time, during this time as I would date people she would call me and tell me she was pulling background checks on them without their consent. I would tell her I didnt feel comfortable with that as I didnt want to know any dirt on them. I realized th... read more

Zoya E's profile image
Zoya E 
2 years ago

I’m writing with complaints about my local branch and the corporate headquarters as well. I asked to close my account with Edward Jones and have the funds from my Roth IRA transferred into my personal checking account. This transaction was supposed to be done Monday, it is Thursday now and there’s no word on when it will be done. ALSO my financial advisor attempted to withdraw funds from my checking without my authorization. There has been no communication, no apology, nothing! I could sue for this, so you’d think they would... read more

Frequently asked questions about Edward Jones

How is Edward Jones rated?

Edward Jones has a 1.2 star rating with 68 reviews. 

When is Edward Jones open?

Edward Jones is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com