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Ed Napleton Honda
- Car Dealers
- Saint Peters, MO
About this business
Specialties Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else. Some restrictions apply, see dealer for details History Established in 1931. Edward W. Napleton, opened his first... read more
Location details
4780 No Service Rd, Saint Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Stay away from Ed Napleton – Worst dealership ever. Not only did they not bring an Accord I asked but I was forced into buying it or lose my deposit. I paid the deposit in good faith after they promised to bring the car I wanted. The trick is not to put down a deposit until you know for sure that Ed Napleton has the car you want in their lot. But why go through the trouble. Keep it simple... Just stay away from Ed Napleton.
Questionable Customer service – I had decided to purchase a Honda. I had researched the Accord for months. I went into Ed Napleton and began to discuss a purchase with the salesman. I discussed terms and what my needs were. I felt from the start they thought I was stupid and they were getting over on me as they were pushing me by telling me the Honda Days are over this Thursday and we have to get the paperwork completed or you cant get the same interest rate. This didn't bother me as I already knew Honda Days were going unti... read more
Buyer Beware – Long story short, bought a vehicle from them. Had to drive on expired temp tags for a week because Michelle (the title clerk) is incompetent. Then after the deal, had to pay an additional $150 because they screwed up on their calculations. Also, had to return 3 different times to fill out paperwork they somehow forgot any of the other times I was there. They held my license plates hostage till I came in with checkbook in hand. If you do have the ill fortune to buy a vehicle from these jerks, make sure to read ... read more
Don't buy here – To make a long story short, I purchased a used vehicle from ed napleton honda in 2007. The vehicle ran great at first but, not more than a week after purchase it was in for repairs and was there for almost a month. After that I had to return with the vehicle three more times, the check engine light was on, it leaked fluid(transmission fluid I thought). I tried to return the vehicle to them or switch the vehicle out. They offered to switch if I could find a vehicle on the lot in comparison in price. There was... read more
No problems here – I normally do not write reviews but I saw all the bad ones here and decided to. I bought a CRV and had a great experiance. I have a warranty and brought it in for repairs, I did not know the detials of the warranty (which is my fault) the told me that I wold have to pay a $50 deductible on my plan. They did the work and only charged me $50. A few days later I get a clal and they said I actually had no deductible and refunded my $50. I would have never known that had they not told me. A good dealership in m... read more
Seek another dealership – We thought we had a deal signed and delivered. But to our surprised we were notified that the management , apparently the salesman , had become confused and the vehecile was $800 more. To add insult to injury the finance guy, kept trying to push the wrap around extended warranty for $1,500 extra and our insurance company offers an extended warranty for $300. Finally we asked the finance guy, does anyone receive a commission based on the purchase of the $1,500? No sir! However after further investiga... read more
Would not recommend – I was going to write this huge paragraph about my entire experience at Ed Napleton Honda... But I will save you the details and get to the point. They tried selling me a 2006 Colbalt (which was a rental car that they got from a auction) with 45 thousand miles for 10,500 dollars. The trade in value of the car was 6,180 dollars and because the bought it from a auction the probably got it for even less. It was a huge waste of my time. I would not recommend this dealership because the salesmen obviously don... read more
AVOID - AVOID - AVOID – So my husband and I test drove a civic and went into the office to see what they would give for our trade in. I have a 2005 Chevy Euqinox AWD with 45K miles....with brand new tires First off, the salesman had no idea how to spell simple words. The first offer for my car was $7500. I said no deal. Then, for them to give us a higher price on my car they would have to run our credit to see if we qualified for the lower rate. We have like 740 but they said that you would have to have excellent credit....i... read more
DO NOT BUY AT THIS DEALERSHIP! – DO NOT BUY FROM THIS DEALERSHIP. I have never been so offended during a sales process in my life. So here's what happened. My husband went through their internet sales department and negotiated a price with them. We told them that we would be using a Capital One auto finance check, and they said that was fine. Once we got there and started signing the paperwork, their finance manager, Rick, came in and asked if we wanted a better rate through their financing department. We declined and said t... read more
Frequently asked questions about Ed Napleton Honda
How is Ed Napleton Honda rated?
Ed Napleton Honda has a 2.8 star rating with 108 reviews.
When is Ed Napleton Honda open?
Ed Napleton Honda is closed now. It will open at 9:00 a.m.
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