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Ed Morse Chevrolet Buick GMC Rolla
- Car Dealers
- Rolla, MO
About this business
Location details
100 Fairgrounds Rd, Rolla, MO, 65401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Nathan was outstanding. Did not stop until he got us the vehicle we loved. We were able to handle the paperwork on my lunch break from work. Very accommodating.
Poor customer service . Will not return calls. I have asked twice now for a call back and nothing. Will never go to again or recommend.
Stay far away from this dealership, they will lie to you to get your name on the contact. The service department is by far the most incompetent group that I’ve come across our vehicle has been in the shop for the same thing four times and they didn’t know how to address the issue. There’s an electronic issue with the information system that they can’t figure out, just stay away from this dealership they are willing to sell you what they have but they cannot repair what they sell.
VERY POOR SERVICE DEPARTMENT SERVICE DEPARTMENT DID NOT WANT TO LISTEN TO CONCERNS, JUST KEPT SAYING NOTHING WAS WRONG. DID A POOR JOB COMMUNICATING WITH ME WITH WHEN THEY DID FIND SOMETHING WRONG. MANAGER WAS EXTREMELY RUDE AND UNPROFESSIONAL. WOULD NOT RECOMMEND.
Great experience Fairgrounds got me in the vehicle I needed at an excellent price. Staff was friendly and knowledgeable. Finance staff were patient and found a great rate. Would recommend.
Terrible service department!! Took my brand new 2017 Camaro in for defective tires today, (defective tires confirmed by another dealer) and was told to “prove it” by the SERVICE MANAGER by taking the mechanic on a drive. The guy taking my name was super nice but, F$&@ YOU! New car=new tires=round tires! Shoulda just warranted them. Now I’m on a rampage to see that no one ever uses your service department again. No one illudes to me being a liar. If I could leave NEGATIVE 5 stars, I would. You guys put the suck in service. Sh... read more
I have given this rating because it was a first experience for me and this dealer ruined it....by beating me out of my hard earned money. I am a single mother, and they finagled me out of $5000.00, even after I questioned them about the contract before signing. I get sick to my stomach when I see the family style commercials---and now how badly I was wronged. They ended up giving me 5000 for my 15,000 trade-in...wasn't that great customer service?!!! The salesman Kent and finance guy Dennis ( sold me gap insurance that wasn'... read more
I was greeted when i first arrived and the salesman asked what i was looking for. I told it i was iterested inthe Chevy Cruze. He got keys for 2 different Cruze's and i looked them over. I selected the one i wanted and he started to process the paper work. The Price of the car was $19,299.00. After determining the trade in value of my car he came up with a final price of 31,230. His finance officer could not get the Chevy Cruze financed through any one. So Then the salesman tried to sell a Chevy Impala with a rebate of $4500... read more
I was shopping for a new SUV, and interested in a Suburban. I went to Fairway Chevrolet. When I got to the front door, there it was: a prominent "No guns allowed" sign. I do not carry a gun. However, I am a firm believer in non-discrimination. If that sign had said "No black allowed" or "No Chinese allowed" or "No women allowed" --the hounds of xxxx would have been all over this dealership. I stepped inside and told the salesperson who walked over why I had come there. Then I asked why the sign was up. I was told because th... read more
Business response:
I am extremly sorry that georgeyang felt offended by the no concealed wapos sign on our front door. I have a right to carry permit and I have never felt the need to carry a concealed weapon into a place of business nor would I be offended if there was a sign asking me not to. Over the past 10 years there have been several Auto Dealerships that have had vehicles stolen and Dealership personnel killed by theives carrying weapons. This sign probably won't prevent that from happening in the future but if it adds awareness to an ... read more
Frequently asked questions about Ed Morse Chevrolet Buick GMC Rolla
How is Ed Morse Chevrolet Buick GMC Rolla rated?
Ed Morse Chevrolet Buick GMC Rolla has a 4.4 star rating with 954 reviews.
When is Ed Morse Chevrolet Buick GMC Rolla open?
Ed Morse Chevrolet Buick GMC Rolla is closed now. It will open at 8:00 a.m.
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