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500 E 104th Ave, Thornton, CO, 80233, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | Closed |
Preston Reichard was an awesome salesman to work with!! we found a car we wanted right away an the buying experience was amazing!! We didn't have to spend all day there!! it only took us a couple of hours with looking for the right car and doing all the finance work!! Thank you so much Preston!!
Great until you have a problem. They won't back their vehicles or help you once they get your money. Stay away from these clowns.
Business response:
We would like to have a better understanding about your experience. Please reach out to us at (720) 457-1886 at your earliest convenience and we will do our best to resolve this with you.
Business response:
Rusty Peterson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Thornton. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Eric was fantastic. I went in on my birthday after a bad accident and was stressed and emotional. Not only did I walk out on him because I had an emotional breakdown, but I was hysterical on my birthday. He texted me and told me to was alright and got the prices where I needed them. I went back today with my friend, test drove another car, and purchased it. He made sure I was comfortable and okay. He was understanding, and that's what I need. After having your life turned upside down and plans changed, you just need an under... read more
Business response:
Good afternoon Shyann Hartman, and thank you for the review. We're glad that Eric could provide you with a positive experience. We wish you the best and if you need anything please feel free to reach out. Thanks again and have a great weekend!
The buying experience at the Thornton location seemed decent, but getting them to honor getting one tire replaced that was part of our purchase agreement was painful! We had to follow up at least 5 times and finally requested to have the tire replacement done at the Centennial location. They were way more customer focused and got it done.
Business response:
We would like to have a better understanding about your experience. Please reach out to us at (720) 457-1886 at your earliest convenience and we will do our best to resolve this with you.
Customer service was top notch and the entire process was pretty pain-free.
Business response:
Hello Charlotte Rocha, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
Buying experience was good. However I have called 3 times after the purchase to talk about a problem with the car!! Not a return phone call yet!!!
Business response:
Wesley- we are sorry to hear about the lack of communication. We would love to see what we can do to help. Please reach out to our Guest Loyalty Center at 720.627.6386. Thank you.
Recently had my second purchase from EchoPark and both experiences have been super smooth. Really recommend them!
Business response:
Thank you for letting us earn your recommendations! Happy Holidays!
great customer service in and out no haggling and I love the car would highly recommend
Business response:
Good morning, and thank you for the great review! Thanks again and have a great day!
EchoPark Automotive Thornton has a 4.6 star rating with 9,901 reviews.
EchoPark Automotive Thornton is open now. It will close at 9:00 p.m.
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