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East Tennessee Children's Hospital Rehabilitation Center
- Pediatricians
- Knoxville, TN
About this business
Location details
1025 Childrens Way, Knoxville, TN, 37922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI have an extreme phobia of dental tools being in my mouth. That being said. Dr. Melbourne and his team have been absolutely amazing to the point where I actually enjoyed my visit today. 2 fillings and a crown and my nerves were never high and there was no pain. Dr. Melbourne, staff... from the bottom of my heart. Thank you for being amazing with people like me. You've mitigated my fear of dental work and you are helping me get my teeth back to where I want. 😍
RecommendedI am so happy we switched. They are wonderful!
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RecommendedOur Oncologist Dr. Hamm is an amazing Doctor. We are truly thankful to her for giving my Charlie Grace the best care. Her team of Nurses are so friendly and upbeat. I wasn't always the easiest Mama to deal with and they were still always so very kind to me. We are forever grateful for this team.
Business response:
Thank you very much!
RecommendedLaFollette Pediatrics saw my children until adulthood & now they see my Grandson. Dr. Bull & staff are the best & we love them!
RecommendedWe just got home yesterday after spending a week in East Tennessee Children’s Hospital! Everyone from the doctors to the child life people were excellent. It’s hard to be in a hospital with a 5 month old by yourself. They helped me anyway they could. Child life even came and sit with my baby so I could go eat because I had been forgetting to eat. It’s hard to remember that when consumed with a sick baby!!! Thank you ETCH for everything you guys did for us!!!!
we have waited 2HRs for a physical for my daughters to play basketball...our schedule app time was at 4 it's now it's 6.. absolutely a joke.
when you bring your child to a childrens hospital you expect they will be treated by top notch pediatric specialists that work for your hospital not a doctor that sees both kids and patients and is associated with a different hospital. my sons surgery was not successful and then the surgeon wanted to do the same surgery again!!! when I called to cancel the office was rude. Also you are the only hospital that will not allow 2 parents to be with their child when having surgery. We. are at a different hospital now getting my so... read more
Business response:
Melanie, we’re very sorry you had a bad experience at our facility. We are constantly trying to improve our care and hope we can talk with you and find ways to address your concerns. Please give our Patient Experience team a call at (865) 541-8586 or (865) 541-8724, or use our Contact Us form at www.etch.com/Contact and we will do whatever we can to resolve the situation.
Cora is absolutely horrible, she treated us like we don’t even belong in a hospital. We’ve never gone through an experience like this, she treated my autistic son so indifferently and talked to me with an attitude.All my son asked for was a high five!! I’ll be calling higher ups for the unfair treatment displayed here, and will share with fellow moms in our area. I’m not sure how Cora got her job here since she seems like she cannot stand children and acts rude towards autistic children.
Business response:
Chelsea, we apologize for your frustrating visit. We want to hear about your situation and make things right for you. Please give our Patient Experience team a call at (865) 541-8586 or (865) 541-8724 and we will do whatever we can to resolve the situation.
Frequently asked questions about East Tennessee Children's Hospital Rehabilitation Center
How is East Tennessee Children's Hospital Rehabilitation Center rated?
East Tennessee Children's Hospital Rehabilitation Center has a 4.6 star rating with 71 reviews.
When is East Tennessee Children's Hospital Rehabilitation Center open?
East Tennessee Children's Hospital Rehabilitation Center is closed now. It will open on Monday at 9:00 a.m.
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