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East of Chicago Pizza

3.1

About this business

Established in 1982, East Of Chicago Pizza Company is a chain of full-service restaurants and maintains more than 120 locations in Ohio, Indiana, South Carolina and Florida. The company s restaurants offer pizzas, toppings, salads, subs, breadsticks, garlic bread, mozzarella sticks, desserts, and pasta and chicken dishes. Its restaurants also provide gift cards and coupons. In addition, East Of Chicago Pizza Company s restaurants offer delivery and carryout services. The company provides franchising opportunities, as well as... read more

Location details

121 W High St #12, #12, Lima, OH, 45801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1109 reviews
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Abbigayle Leanne Storey-Schmucker's profile image
Abbigayle Leanne Storey-Schmucker 
10 years ago

I Love love love there pizza!!! But there customer service was awful linda was a complete bag and acted like she was helping me out by sending them to my new address bc she sent them my old one!! On top of that my food was cold!!! Management is awful I'd say Marcos is gonna get more business!! 

Stephanie JustStephanie's profile image
Stephanie JustStephanie 
10 years ago

Apparently they are closed on Easter...unfortunately their on line ordering system didn't know this, they charged us but of course nothing came! Thank you for ruining our Easter. 

Darren Born's profile image
Darren Born 
10 years ago

-stay away worst pizza ever thru it in garbage and corp.office dont care keep it up customers are ur lifrline.....ur about to go dowb because of ur actions dont have a page if ur notgoing to interact with it...good bye . 

Patty Kennon Quinn's profile image
Patty Kennon Quinn 
10 years ago

I use to think that East Of Chicago Pizza was the best in town. Well there is a lot to say about service I realize they get complaints but when you get so many complaints that you are just tired of hearing them and start being rude and blaming your owner for making Apple Pops but he is not available what in the world is going on at the Norwalk OH East of Chicago???? Peggy the manager was very rude probably because she has had her fill of complaints for the day, well Peggy its time for a new job. By the way apple pops are sup... read more

Heather Fedor McAllister's profile image
Heather Fedor McAllister 
10 years ago

I've been ordering from you for 2 years now and the last 2 times I ordered a thin crust (which is what I normally get) and it most definitely was too much dough. Not to mention the sauce seemed pasty and a little sweet. I would also like to express my disappointment that fresh garlic is unavailable for toppings. I would like to continue ordering from you, but 2 bad pizzas in a short time span makes me nervous. I will try one more time and hope that I don't have to find another pizza place. If you step up your game to what it... read more

Darin Olmstead's profile image
Darin Olmstead 
10 years ago

After ordering Dinner from East of Chicago Pizza, I was completely disappointed with the quality of the pizza, the dough was uncooked, hence the taste was terrible. I called to let the restaurant know and the management was so very "so what" to my call. They said "Sometimes that happens when you order many toppings, and that they could not guarantee that it won't happen again". That is a completely unacceptable response. A restaurant should know how to cook their food to satisfy their customers. I hope that this post reaches... read more

Business response:

Thank you Darin. Our apologies for your bad experience. This is the page of the corporate office. Your review will be sent to the appropriate department. 

Janatus Smith's profile image
Janatus Smith 
11 years ago

just think it's important for everyone to know that """"Paula Muhic owner of the Lorain/Amherst East of Chicago Pizza Co.""" is a crook. I have never in my life worked for someone who's payroll checks bounce. Which is why I quit two weeks ago. I am supposed to be getting my last check today and she is holding it from me, feeding me so bull saying she mailed it. Lies!!! I am extremely pissed right now and I want my money so that I can pay my bills and do whatever the hell else I wanna do with it. She won't answer my phone cal... read more

James Fournier's profile image
James Fournier 
11 years ago

I love East of Chicago!! having said that i just tried to order online and it wouldn't work, so my group ordered pizza hut. :( 

Richard Baggett's profile image
Richard Baggett 
11 years ago

typically, I love this pizza. Had to cancel my order tonight though, when the dirty handed (BLACK dirt under fingernails!) casheir stuck his hands in the food. The guy that refunded my money made him wash, but looked at me like I was crazy! This was Lima,Oh, the Elm street store. 

Frequently asked questions about East of Chicago Pizza

How is East of Chicago Pizza rated?

East of Chicago Pizza has a 3.1 star rating with 109 reviews. 

When is East of Chicago Pizza open?

East of Chicago Pizza is closed now. It will open tomorrow at 9:00 a.m. 

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