East of Chicago Pizza's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

East of Chicago Pizza

3.1

About this business

Established in 1982, East Of Chicago Pizza Company is a chain of full-service restaurants and maintains more than 120 locations in Ohio, Indiana, South Carolina and Florida. The company s restaurants offer pizzas, toppings, salads, subs, breadsticks, garlic bread, mozzarella sticks, desserts, and pasta and chicken dishes. Its restaurants also provide gift cards and coupons. In addition, East Of Chicago Pizza Company s restaurants offer delivery and carryout services. The company provides franchising opportunities, as well as... read more

Location details

121 W High St #12, #12, Lima, OH, 45801, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1109 reviews
Select a rating
Josh Moon's profile image
Josh Moon 
9 years ago

My wife ,my 1 yr old son and I came to the establishment in Warren Indiana....great service,our waitress was on top of it. The salad bar was something I'd expect in a truck stop....the buffet was so so at best....BUT....when I get the bill and they charge me for a buffet for my 1 yr old son because I gave him a few spoons of applesauce?!?!?! We will not be visiting this establishment again to say the least....P.S. it might have been only a 50 cent charge on my bill but the action itself is just infuriating to me and my wife!... read more

Brandy Hickman's profile image
Brandy Hickman 
9 years ago

3/4 of the order wrong and attitude from the manager about it when I call them about it. 

Pam Custer's profile image
Pam Custer 
9 years ago

Ordered a pizza from East of Chicago high street lima ohio. At 641pm they said 45 min. At 725 they call and say that the delivery guy gave my pizza to someone else. So they will have to remake my pizza and it's gonna be an extra 20 min. I asked if I was going to get a discount, he's a is yea I can give you 10%. Lol that's like 1.79 yoohoo. So I asked how much of the total of my pizza (20.99) was delivery fee, he said 3.00. I said take that off. Idiots never got my pizza. 

Business response:

Pam Custer, Could you send us your contact information by personal message? Thank you. 

Michael Wise's profile image
Michael Wise 
9 years ago

I'm reviewing for my MOM who's not on facebook. She called from Coloma, Michigan tonight asking me to find you on fb and give you 10-stars. (I'm in Atlanta, GA). Anyways, MOM says "Best pizza ever! Highly recommend it! Just as good as <one particular classic pizza place> that used to be in the area years ago." She was yelling, she was so excited. -Michael 

Matthew Beals's profile image
Matthew Beals 
9 years ago

Join East Of Chicago on Tuesdays & Saturday's from 11am-2pm & 5pm-8pm for half price buffet 

Denise Dininger-Mulkey's profile image
Denise Dininger-Mulkey 
10 years ago

Terrible service today at the Ashland East of Chicago. Buffet was missing pizza, plates, bowls and silverware nearly the entire time we were there. Waited 15 minutes for drinks... Never once we were asked for refills. Waited another 20 minutes for a check that never came. Paid at the register after waiting in line an additional 15 minutes. 

Suzi Hoffman Castiglione's profile image
Suzi Hoffman Castiglione 
10 years ago

Pathetic that you removed a post where you responded poorly to bad customer service! I already sent a screen capture to corporate. 

Tom Nelson's profile image
Tom Nelson 
10 years ago

The local East of Chicago here in Wellington Ohio has a pretty good promotional deal for the factories here in town. But the saying goes you get what you pay for! I ordered a 12" spicy steak sub and when received I thought they had the slogan Wendy's use to use "WHERE'S THE BEEF!" I had more tomato on the sub then I did the steak. VERY disappointed in the order I received. When I called to complain the lady said "Well did you look under the lettuce?" I don't think I should have to look for the meat on a sub, It's not like it... read more

Tom Deals's profile image
Tom Deals 
10 years ago

Nicest people around! They treat their customers right! 

Frequently asked questions about East of Chicago Pizza

How is East of Chicago Pizza rated?

East of Chicago Pizza has a 3.1 star rating with 109 reviews. 

When is East of Chicago Pizza open?

East of Chicago Pizza is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com