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962 reviews
|Pet Stores|Charlotte, NC 28213 United States

5655 N Tryon St, Charlotte, NC 28213 United States

(704) 596-4214

Closed now



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962 reviews
20 reviews have no rating
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Quaneisha Caldwell review for Earth Graphics
Quaneisha Caldwell on Facebook

3 years ago

06/28/2020, 01:49 AM
At first I didn’t understand the bad reviews, our experiences had been pleasant up until today. We purchased a heater for our fish tank a week ago today. It completely stopped working!! When we put it back in it’s original packaging and brought it back we thought we would be able to exchange it even though we didn’t have the receipt. We were told no without the receipt. We spend over $100 every other week. They know us when we come in, because that’s how much our family is in there! Crazy thing is the gentleman who sold it to us even remembered when we came in and purchased it. It still didn’t matter. Your website clearly states “ If we don’t take care of our customers, someone else will” you’re right! We will NEVER AGAIN SPEND OUR HARD EARNED MONEY HERE AGAIN.
Tiffany Strosnider review for Earth Graphics
Tiffany Strosnider on Facebook

3 years ago

03/08/2020, 02:50 AM
Stevontrae Mcdowell review for Earth Graphics
Stevontrae Mcdowell on Facebook

3 years ago

02/21/2020, 02:16 AM
puppies I have brought two from them
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Delilah Walton review for Earth Graphics
Delilah Walton on Facebook

3 years ago

01/30/2020, 04:47 AM
The staff was incredibly friendly and they had an impressive selection of fish meds. Unfortunately the state of the fish tanks was a little disturbing. The feeder rats and mice enclosures smelled strongly of ammonia. Not only are they still ‘selling’ puppies but it is apparent this is a puppy mill or backyard breeder type situation. Nothing felt good about that. Honestly we need more small family owned pet supply stores like this, if there were no animals here, or strictly fish with clean tanks, I would be giving rave reviews because the rest of the product was quality and much needed in this market. I just can’t support the sale of puppies and the condition of the other animals 😕
Brittany Bingham review for Earth Graphics
Brittany Bingham on Facebook

3 years ago

01/07/2020, 06:30 AM
Bad customer service, won’t be back
Emily Honeycutt Lambert review for Earth Graphics
Emily Honeycutt Lambert on Facebook

3 years ago

12/23/2019, 05:20 AM
I went in last week to buy a bearded dragon for my daughter. Megan was so fantastic and such a big help. We will definitely be back!
Heather Elaine review for Earth Graphics
Heather Elaine on Facebook

4 years ago

10/20/2019, 06:55 AM
There were several bettas there that were in poor condition. I tried bringing the fact that there was one suffering from extreme finrot and possibly another suffering from SBD. However when I tried to bring it to the lady's attention she treated me like an idiot and said it was NOT finrot (even though the tail was completely rotted off) it was "finnage"🙄🙄🤬🤬🤬 This woman should not be allowed to handle animals if she can not accept a customer trying to help OR giving corrective criticism. Which is actually a form of caring and trying to help. I have 6 bettas right now, and have had them for about 3 years. A 125 freshwater and a 75 saltwater. I was not/am not an idiot.
Danielle Golden review for Earth Graphics
Danielle Golden on Facebook

4 years ago

10/14/2019, 04:01 AM
The guy was super helpful when I was shopping for a pair of guinea pigs. He helped me learn about the food etc. I will definitely be back.
Daniel Rivas review for Earth Graphics
Daniel Rivas on Facebook

4 years ago

09/06/2019, 06:46 AM
tiene mucha variedad de peces y animales y todo muy bonito es agradable estar ahí
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