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Eagle River Automotive

4.1

About this business

For complete auto care, there is no better place than Eagle River Automotive. We are a locally owned & operated shop in business since 1984. We have ASE qualified technicians to ensure that customer satisfaction is our ultimate goal on each and every job. We offer local shuttle service as well as military and senior discounts. We are a NAPA AutoCare Center offering the Nationwide 24 month or 24,000 mile warranty that can be used anywhere in North America. 

Location details

16907 Hanson Dr, Eagle River, AK, 99577, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.1235 reviews
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Courtney M Conklin's profile image
Courtney M Conklin 
4 years ago

Called to set up an appointment for a value seal and EVAP diagnostic. Was told I would be charged $108 for EACH problem to be diagnosed. Called J and S automotive in Chugiak and they will diagnose both issues for $100 flat rate. 

Amber Peck's profile image
Amber Peck 
recommend  Recommended
4 years ago

If I could give them ten stars I would! The GMC dealership told me I had work that could not be done under warranty so we went to a local business to give them our money instead. The shop got my car right in && then told us no way everything you need done is 100% under warranty and we don't want you to have to pay for work that's covered. So we took to the other GMC dealership in wasilla && what do you know they were 100% correct. This is the most honest shop we have ever used in all the different states we've lived in. They... read more

Business response:

Thank you for placing your faith in us. I am so happy it worked out the way it did. We will be looking forward to seeing you in the future. 

Kimberly Kennedy Stryker's profile image
Kimberly Kennedy Stryker 
recommend  Recommended
4 years ago

We have had nothing but positive experiences with ER Auto. They have done work on our classic Mustang and our F250 diesel. Toddi communicates estimates and and any findings, and if there has been any sort of problem, the mechanics do what they can to make it right. We have found them to be fair, honest, and skilled. 

Kassie Romeyn's profile image
Kassie Romeyn 
4 years ago

Terrible experience. Do not recommend 

Tyna Louise Gile's profile image
Tyna Louise Gile 
5 years ago

DO what they say and mean what they do 

Jeff Vanaman's profile image
Jeff Vanaman 
5 years ago

I have taken several vehicles here and while sometimes slow the service has been seemingly done well. However this summer my AC compressor failed after about 1 week of using it. Come to find out it was the system was charged with refrigerant but there was no oil in the compressor. Eagle River Automotive serviced, vacuumed and charged the system several months prior. After several attempts to have mature adult like business conversations about it the owner said “your just trying to get something for free” and refused to consi... read more

Katie Hegland's profile image
Katie Hegland 
recommend  Recommended
5 years ago

Had several great experiences. Won’t take our vehicles anywhere else. Great company and great service! 

Kimberly Hansen Collins's profile image
Kimberly Hansen Collins 
recommend  Recommended
5 years ago

I’ve been taking my vehicles to ER Auto happily for about 30 years. However, BEWARE, they now share your vehicle information with CarFax, and who knows where else.... When you drop your vehicle off, request they DO NOT SHARE your information with anyone if that’s important to you. 

Justin Nellums's profile image
Justin Nellums 
6 years ago

I came in on a very busy snowy day for a tire to get patched, they looked at it, said yep we can fix it. Very fast and friendly customer service! 10/10 will come back for any repairs! 

Frequently asked questions about Eagle River Automotive

How is Eagle River Automotive rated?

Eagle River Automotive has a 4.1 star rating with 235 reviews. 

When is Eagle River Automotive open?

Eagle River Automotive is closed now. It will open at 8:00 a.m. 

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