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For complete auto care, there is no better place than Eagle River Automotive. We are a locally owned & operated shop in business since 1984. We have ASE qualified technicians to ensure that customer satisfaction is our ultimate goal on each and every job. We offer local shuttle service as well as military and senior discounts. We are a NAPA AutoCare Center offering the Nationwide 24 month or 24,000 mile warranty that can be used anywhere in North America.
16907 Hanson Dr, Eagle River, AK, 99577, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Called to set up an appointment for a value seal and EVAP diagnostic. Was told I would be charged $108 for EACH problem to be diagnosed. Called J and S automotive in Chugiak and they will diagnose both issues for $100 flat rate.
If I could give them ten stars I would! The GMC dealership told me I had work that could not be done under warranty so we went to a local business to give them our money instead. The shop got my car right in && then told us no way everything you need done is 100% under warranty and we don't want you to have to pay for work that's covered. So we took to the other GMC dealership in wasilla && what do you know they were 100% correct. This is the most honest shop we have ever used in all the different states we've lived in. They... read more
Business response:
Thank you for placing your faith in us. I am so happy it worked out the way it did. We will be looking forward to seeing you in the future.
We have had nothing but positive experiences with ER Auto. They have done work on our classic Mustang and our F250 diesel. Toddi communicates estimates and and any findings, and if there has been any sort of problem, the mechanics do what they can to make it right. We have found them to be fair, honest, and skilled.
Terrible experience. Do not recommend
DO what they say and mean what they do
I have taken several vehicles here and while sometimes slow the service has been seemingly done well. However this summer my AC compressor failed after about 1 week of using it. Come to find out it was the system was charged with refrigerant but there was no oil in the compressor. Eagle River Automotive serviced, vacuumed and charged the system several months prior. After several attempts to have mature adult like business conversations about it the owner said “your just trying to get something for free” and refused to consi... read more
Had several great experiences. Won’t take our vehicles anywhere else. Great company and great service!
I’ve been taking my vehicles to ER Auto happily for about 30 years. However, BEWARE, they now share your vehicle information with CarFax, and who knows where else.... When you drop your vehicle off, request they DO NOT SHARE your information with anyone if that’s important to you.
I came in on a very busy snowy day for a tire to get patched, they looked at it, said yep we can fix it. Very fast and friendly customer service! 10/10 will come back for any repairs!
Eagle River Automotive has a 4.1 star rating with 235 reviews.
Eagle River Automotive is closed now. It will open at 8:00 a.m.
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