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Duncan Ford Chrysler Dodge Jeep in Rocky Mount, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also reques... read more
19999 Virgil H Goode Hwy, Rocky Mount, VA, 24151, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
My daughter is a student at Ferrum college! Unfortunately, she had issues with her jeep! Bill in the service department was wonderful from my initial call to when the service on her keep was complete! He kept both her and I informed as to what was happening and working with us to get it in and out and back to her! We truly appreciate his time and effort in our issue!!!
Horriable dealership do your research check all their bad reviews on Better business bureau BBB purchased a truck only to notice next day the cab mounts were all rusted out after a weeks run around all they offer to do is take half off the labor and me pay all parts and half labor . problem should have been taken care by dealership well before vehicle was sold or made good when brought to their attention not try and weasle out of doing the right thing and seeking a road worthy vehicle
PLEASE READ, SHARE, AND BE WARNED!! Back in about the middle of December, I went out to Duncan Ford of Rocky Mount in search of a new vehicle. I was looking to trade in my truck, which is a 2014 Ford F250 Super Duty Diesel Platinum. They were able to offer me payoff for my truck plus a little extra to trade in for purchase of a GMC Acadia Denali. They “transferred” my tags and transferred my insurance onto my new vehicle, we signed all the paperwork after agreeing on a price ...Continue Reading
I purchased a new Wrangler Unlimited and when it arrived from another lot, it was not exactly what in had asked for. Despite some glitches in communication, Duncan was eventually able to make things right and put me in a 2019 that I absolutely LOVE!! Brian, my salesperson, was stellar. I visited multiple dealerships and made the choice to come back to Duncan strictly because of him! Make sure you ask for him if you are planning a visit! Thanks for everything!
Do not recommend. Too many issues to list. Very unhappy 🙁
The service has been good. I have been pleased with the purchase of the Ford Taurus. The ride is smooth quite and soft.
nicest people in sales and service dept
great service,also great collision repair.they do all service on my vehicle and I recommend them,very good service.
Informative and responsive to needs
Duncan Ford has a 4.4 star rating with 1,090 reviews.
Duncan Ford is open now. It will close at 7:00 p.m.
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