This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Drury Plaza Hotel Riverwalk
- Hotels
- San Antonio, TX
About this business
Located on the San Antonio Riverwalk, this hotel offers free WiFi and an on-site restaurant. Spacious rooms include flat-screen cable TVs and wood furniture. Each room provides coffee facilities and a work desk. A radio and a refrigerator are also available. Holiday Inn San Antonio-Riverwalk features a year-round, outdoor pool and a hot tub. The hotel's state-of-the-art gym is available daily. On-site dining at Windows on the River restaurant is available and offers stunning views of the Riverwalk. Coffee and muffins can be ... read more
Location details
105 S St Mary's St, San Antonio, TX, 78205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Valet is unorganized. Hotel was over crowded. Rooftop pool was full of people who clearly can't read the rules and we're drinking and eating in the pool. While waiting on level 6 for an elevator that wasn't fully loaded, we must have been there about 10 minutes before another family showed up, we were cut off by that family when they got in an elevator before us so we ended up taking the stairs. The kickback was chaotic, guests spilling drinks and dropping food on the ground. Tvs in the room didn't work. We listened to someo... read more
Business response:
Hi Austin! Thank you for taking the time to leave a review and for sharing this feedback with us. We are sorry to hear about the issues during your stay, as this is not a typical Drury experience. We understand that you were able to speak with one of our managers during your stay, and we were happy to hear that our team was able to help. We hope you’ll give us another opportunity to have you as our guest in the future. Thank you again.
Will definitely come back again. Customer service was amazing. Food was great.
Great place to stay for a quick little getaway. I will say that breakfast was a little unorganized and they ran out of dishes quickly! Secondly, for having 23 floors and only 5 elevators made for a long trip trying to get anywhere. Make sure you grab a map from the front because the lady gave me the wrong directions and I wound up walking an extra 30-35 minutes to my destination. The fridge in room 718 also wasn't working. It didn't keep anything cold. The valet was cool but when having everyone check out at the same time; I... read more
We stayed at the Drury Plaza because we wanted to stay near the riverwalk. The room was clean and service was fast and excellent. Everyone so polite. Breakfast was hot and had a great variety. I highly recommend this hotel. Can't wait to book again in October.
It's an amazing place. With amazing staff. Loved our stay there.
It's good! Nearby river walk, they serve breakfast buffet.
This hotel was recommended to me by a friend I'm glad we chose to stay here the staff was absolutely amazing kind, personable and attentive my wife and I fell in love with the architecture through out the hotel and the historical displays in the basement leading to the river walk. It's hard to pick any one spot that we enjoyed most but the terrace and the night skyline of the city was relaxing and has a breath taking view but the jetted tub in out room was so relaxing we didn't want to get out. The only thing we didn't care ... read more
Omg room 729 is so awesome I love it we were in another suite on the same floor but moved to this room and it ten times bigger with a kitchen love live love suite
I spent one night and I loved it, I recommend everyone to stay at this hotel I had a lovely time enjoyed roof pool all so beautiful
Frequently asked questions about Drury Plaza Hotel Riverwalk
How is Drury Plaza Hotel Riverwalk rated?
Drury Plaza Hotel Riverwalk has a 4.6 star rating with 5,160 reviews.
When is Drury Plaza Hotel Riverwalk open?
Drury Plaza Hotel Riverwalk is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com