Dr. Robert Schorn Purnell

Anonymous 

on Wellness

13 years ago

Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. Does this provider offer flexible appointment times? Yes Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Was this provider's office clean? Yes everything was neat and sterile 

Anonymous 

on Wellness

13 years ago

Were the waiting room chairs comfortable at this eye care office? Yes Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Are you confident that this provider will continue working with you until a solution is reached? Yes, I know I can count on them to find a solution Does this provider maintain a professional appearance? Absolutely! You can tell that he/she really makes an effort to look professional How would you compare this ... read more

Anonymous 

on Wellness

13 years ago

Was the waiting area spacious? Yes Does this provider maintain a professional appearance? Yes, he/she looked very professional Did you feel safe in this provider's care? Yes Was this provider's office easy to locate? Absolutely! It couldn't have been easier! 

Anonymous 

on Wellness

13 years ago

They always take that extra step to make me feel special. I always enjoy my appointments here. I was so pleased with the warm reception I got here-everyone is so friendly! I really enjoyed my visit. They have really great customer service here. They always put their customers first, regardless of the situation. When comparing them to others I have visited for the same condition, they are among the best I have seen. 

Anonymous 

on Wellness

13 years ago

Does this provider adhere to the customer is always right policy? Absolutely, the customer is always right here Did this provider show attention to detail? Absolutely! They are always very careful and meticulous How would you compare this provider to others in his/her field that you have visited? Among the best I have seen Does this provider offer flexible appointment times? Absolutely! I never have a problem! Did you experience unnecessary pain during your visit? No 

Anonymous 

on Wellness

13 years ago

Do you feel that you could have received better service somewhere else? Yes, I think I could have gotten better service elsewhere 

Anonymous 

on Wellness

13 years ago

Did you experience unnecessary pain during your visit? No 

Anonymous 

on Wellness

13 years ago

Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Was this provider late to your appointments? No, they were on time Did this provider ever postpone your appointment? Not at all! They always try to get me in as soon as possible Did this provider answer all of your questions? Every question I had was answered thoroughly 

Anonymous 

on Wellness

13 years ago

I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.