Dr. Gary Y. Chen, MD

Anonymous 

on Healthgrades

8 years ago

Worst medical experience in my thirty plus years of living at Dr. Chen's downtown LA office. I have a fracture wrist & severely displaced thumb fracture which Dr. Chen did not fix. I'm switching doctors and need my X-rays, but his receptionist never answers the phone or answers and hangs up immediately. I waited over three hours at my lady appointment to see Dr. Chen. Wouldn't recommend him/his office to anyone. 

Oscar 

on Healthgrades

8 years ago

Went to see Dr Chen but nor his staff, or the person working on his behalf provided any information about why my mom was not able to see dr. Chen. The person whor checked my mom showed no medical credentials of any type and didn't sound confident in his consultation. Left feeling worried, concerned and disappointed. Medical staff provided no answers. I would not recommend this clinic or doctor. 

C.Anderson 

on Healthgrades

8 years ago

Today I arrived for a follow up appointment scheduled for 4pm to be told that the Xray tech DID NOT show up to work. The sole reason for my appointment was X-rays.... i questioned why the office would not call and reschedule the X-ray patients if they were aware that the tech was out. The receptionist simply apologized. She then informed me they had ANOTHER tech but he was trying to "figure out how to use the machine." The tech could not figure out how to use the machine and i was rescheduled... 

Oscar. Rodriguez 

on Healthgrades

8 years ago

Excellent service i recomend. 

Jazan Wild 

on Healthgrades

8 years ago

I am a writer and musician who had two flexor tendons cut on my hand. Only a hand certified specialist would do. Only the best... Dr. Chen and his staff are just that... THE BEST! I will be forever grateful to them for seeing me through a very scary situation. Sincerely, Jazan Wild 

Michael M. 

on Healthgrades

8 years ago

Absolute worst ever. The manager should be working at a massage parlor at best. After waiting 2.5 hours past the appointment, I was told the Doctor I had scheduled the appointment with is not in. They could care less about patients, the practice is being run like a used car lot. 

Matthew 

on Healthgrades

8 years ago

My referral was for Dr. Chen, but when I arrived, he wasn't there and I had to see Dr. Alnajjar. I waited 2 hours. Dr. Alnajjar wanted me to come back to see Dr. Chen, who only works on Fridays. The appointment was for 8:30, even though Dr. Chen doesn't start until after 9, I was told. I waited 2 hours again. I was furious when I got a bill for 2 co-pays, even though the second visit was requested by the doctor. When I complained the manager said we have plenty of patients. Well not me anymore 

Erwin 

on Healthgrades

8 years ago

My experience with Dr. Chen was most pleasant. Other specialists evaluated my hand as most likely needing a surgical procedure. After a set of X-rays, Dr. Chen made a judgment call to cast and to reset the severe diagonal break in my right 4th metacarpal. Post cast X-rays showed the bones aligning almost to perfection. Dr. Chen's experience and performance is what sets him apart from others. I will undoubtedly recommended him to all my loved ones. 

Larry Garner Jr. 

on Healthgrades

9 years ago

I was shoot with an AK 47 in September the 19th 2014. I was told another physician that I would have to have my entire foot amputated. But Dr. Chen stepped in and stated that he could save my foot. He had to amputate 2 toes and able to save my foot. he is a good physician and he will educate you on what you need to do to have a speedy recovery.