Dr. Gary Y. Chen, MD

Anonymous 

on Healthgrades

7 years ago

Nothing is smooth or easy. It’s difficult to get through to anyone, voice mails are always full, doctors don’t return calls and worst of all, the doctors won’t help you when you’re in excruciating pain. A terrible experience from beginning to end. Do yourself a favor and go somewhere else. 

jason 

on Healthgrades

8 years ago

Terrible Clinic. They have scheduled surgery twice and cancelled after i made all the arrangements, rented durable medical devices, and literally this office is the keystone cops. NO ONE KNOWS WHAT THEY ARE DOING. Awful service. If you call to speak with the office manager for example, she will put you on hold and disconnect you. if you ask for surgery scheduling because they put you to a voice mail that has no working voice mail. Wait times are up to 4 hours. choose someone else!!!! 

Kevin Flood 

on Healthgrades

8 years ago

My name is Kevin Flood. Doctor Gary Chen was referred to me as the best of the best, by an expensive Beverley Hills surgeon and that he was the only surgeon with the highly professional skills to take on such a serious reconstruction of my arm and wrist (after some bone doctor in Glendale screwed it up to a point I was in severe pain 24/7 and I could not turn my wrist or even use my hand to wipe my butt). I have no pain now and can throw a fastball and football w/my 14 year old son again and wor 

Anonymous 

on Healthgrades

9 years ago

0 Stars. Office staff does NOT answer their phones, Front desk does NOT have a voicemail, any voicemails for idv. departments have FULL inboxes and you CANNOT leave a message. Office staff did NOT fill out any forms they were from the doctor. Direct quote "You mean I gotta write his name on this form and everything?" They left ME to fill in the blanks with the BROKEN HAND I was there for! You will not be able to get a hold anyone if you can even manage to schedule an appointment, Go elsewhere. 

Anonymous 

on Healthgrades

9 years ago

Worst medical experience in my thirty plus years of living at Dr. Chen's downtown LA office. I have a fracture wrist & severely displaced thumb fracture which Dr. Chen did not fix. I'm switching doctors and need my X-rays, but his receptionist never answers the phone or answers and hangs up immediately. I waited over three hours at my lady appointment to see Dr. Chen. Wouldn't recommend him/his office to anyone. 

Oscar 

on Healthgrades

9 years ago

Went to see Dr Chen but nor his staff, or the person working on his behalf provided any information about why my mom was not able to see dr. Chen. The person whor checked my mom showed no medical credentials of any type and didn't sound confident in his consultation. Left feeling worried, concerned and disappointed. Medical staff provided no answers. I would not recommend this clinic or doctor. 

C.Anderson 

on Healthgrades

10 years ago

Today I arrived for a follow up appointment scheduled for 4pm to be told that the Xray tech DID NOT show up to work. The sole reason for my appointment was X-rays.... i questioned why the office would not call and reschedule the X-ray patients if they were aware that the tech was out. The receptionist simply apologized. She then informed me they had ANOTHER tech but he was trying to "figure out how to use the machine." The tech could not figure out how to use the machine and i was rescheduled... 

Oscar. Rodriguez 

on Healthgrades

10 years ago

Excellent service i recomend. 

Jazan Wild 

on Healthgrades

10 years ago

I am a writer and musician who had two flexor tendons cut on my hand. Only a hand certified specialist would do. Only the best... Dr. Chen and his staff are just that... THE BEST! I will be forever grateful to them for seeing me through a very scary situation. Sincerely, Jazan Wild