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Dr. Gary Y. Chen, MD
- Orthopedists
- Los Angeles, CA
About this business
Location details
1513 S Grand Ave #208, Ste 208, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Her attitude is always as though she hates her job. She’s very abrupt and curt. Unfortunate, because I like the Doctor. I showed up for my appointment today, checked in and she told me the physician was out and I had to be rescheduled. She gave me a date 2 weeks away and said I should call the office the day before to make sure it was still confirmed. I asked, “You don’t call if an appointment needs to be cancelled?” She replied “No”. I said please remove my rescheduled appointment because I’m finding another provider. As I ... read more
Long wait times, uncaring staff, poor post surgical treatment,
The DTLA office helped me with a bad wrist fracture. The PA Gary explained the X ray, and we video-conferenced Dr. Chen when I had more questions. Doctor Gary Chen Explained the option I had with Surgery vs without. I play classical guitar so I need my wrist to work. Felt better with Cast.
majority of the receptionists are rude as heck very unprofessional and need customer skills training. My mother has been a patient of Dr. Chen for a few years already for surgery that is as far as follow appointments go, she is usually seen by a PA which is ok BUT those receptionists once again are rude as flip they don't know how to answer calls they question why do need to identify themselves when answering the phone all the say is 'doctor's office.' They question why you need to speak to their manager whose voicemail box ... read more
I was recently seen at California Orthopedic & Microsurgery Institute in Cerritos, I never saw Dr Chen. The first visit involved waiting an hour before being seen. The visit lasted about 15 minutes. Dr Blanca was great, as was the xray tech on my second visit. But, whoever answers the phones needs to be let go immediately. She is rude and un professional. I had a follow up question and asked to speak to the Dr. The reception lady said 'You don't nee to talk the doctor. You talk to me'I cancelled my follow up. I will be seeki... read more
Dr Chen repaired my broken shoulder bone so excellently! After surgery, my shoulder looked terrible but now, I barely have a scar. Dr Chen ROCKS! Joy!
we did a Telehealth appointment. it went well. This was my first video Telehealth visit ever.
My overall experience was terrible. I did not get the outcome as expected. Dr. Chen did not follow up with my progress or seen to be concerned. Dr. Andersen is another unprofessional Healthcare provider as well
NOT even 1 star I would like to express my deep disappointment with Dr. Gary Yougang Chen MD surgeon's office located at 1513 S. Grand Ave After waiting for a month and a half to secure an appointment for my relative, MuAllifah Griffie, who does not drive, I embarked on a two-hour drive to downtown LA, only to discover upon arrival that the clinic was closed. I was truly taken aback by the astonishing lack of responsibility displayed by the administrators who failed to notify patients about the cancellation of their appointm... read more
Frequently asked questions about Dr. Gary Y. Chen, MD
How is Dr. Gary Y. Chen, MD rated?
Dr. Gary Y. Chen, MD has a 3.7 star rating with 326 reviews.
When is Dr. Gary Y. Chen, MD open?
Dr. Gary Y. Chen, MD is closed now. It will open on Monday at 8:30 a.m.
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