Downtown Family Dental of Baraboo

Business response:

We completely understand that patients sometimes need to change providers due to insurance and, while we never like to see them go, we are always here for them when they need us. We have missed seeing your smiling face over the past couple of years but are truly thankful that you thought of us in your time of need. Please let us know if we can be of further assistance and know that we are here for you in the future! 

Business response:

Excellent service and patient care is what we strive for. We are pleased to know that you feel that we are meeting that goal when we work with you. See you at your next visit and keep smiling. 

Business response:

Thank you for providing us with your valuable feedback and for being our patient for over 23 years. Relationships like ours speak volumes about the importance of working with the right office. We are glad that you have a good connection with your hygienist and Dr. Konen. We look forward to continuing that relationship for many years to come. Best wishes and take care! 

Business response:

Providing excellent patient care, developing strong relationships and earning those "praises" is what we are all about here! We are so thankful to have had the pleasure of working with you for all of these years, Bonnie. Never a dull moment when you visit and always a good time. Wait, we are talking about going to the dentist, right?!? Looking forward to seeing you in 2018!!! 

Business response:

We love seeing your smile every time you are in the office and we are happy to be your partner in keeping it beautiful. Thank you for sharing your positive experience with us. The staff looks forward to working with you and 'catching up' again at your next visit. Keep smiling! 

Business response:

You know what makes providing great patient care and customer service service possible? Great patients like you! With some of the most recent dental issues you were facing, it isn't out of the realm of possibility to think that you 'wouldn't be happy' to see us... yet, you were here for your appointments with a smile on your face and a positive attitude. Thank you for being as good to us as we are to you... it truly makes for a great experience across the board! 

Business response:

We pride ourselves in our ability to work with patients who have varying degrees of needs and we are always pleased to hear back from our patients when we have done a good job. You and your husband are special patients in our office and we are appreciate the relationship that we have formed with each of you over the many years we have worked together. No matter whether it is Heidi, Dr. Ganshert or any of the other staff members in the practice... we will do what we can to provide you and your husband with the best care possi... read more

Business response:

Thank you so much for the positive feedback on your first visit to our office. We try to exceed our patient's expectations from day one and we strive to create an experience that assures you that your care is our priority. We are so thankful to have you here as our patient and we look forward to many years of working together with you and your family. 

Business response:

Thank you for providing us with your feedback. Also, thank you for being so understanding in switching hygienists when your regular provider was out of the office. With three great providers like Heidi, Katie and Eileen, one really can't go wrong... no matter who he/she works with. We are glad that you found your last appointment enjoyable and that the care provided to met your expectations. Best wishes and see you again when the Summer sun is shining on us all!