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Douglas Jeep Chrysler Dodge Ram

4.6

About this business

Location details

2382 S Tamiami Trail, Venice, FL, 34293, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.65,906 reviews
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Mary Randerson's profile image
Mary Randerson 
recommend  Recommended
5 years ago

VIP service every time. Thx Randy, David & Fabian! 👍🏼 

Stoney McClure's profile image
Stoney McClure 
recommend  Recommended
5 years ago

Kori was amazing, she helped me get into a car that met all of my needs, will never buy another car from anyone else! Thank you Kori! 

Business response:

Thank you Stoney! We are glad you got the perfect car for you! We appreciate your business! 

Melanie Duke's profile image
Melanie Duke 
5 years ago

These service employees were so rude and inconsiderate. I knew what the issue was with my vehicle but they couldn’t advise of coverage by my warranty without a diagnostic appointment. I was encouraged to book online then treated poorly for doing so. The repair isn’t covered after being told that “it should be” and I had to pay the $145 diagnostic fee PLUS $16 for making my appointment online per their advisement. The inconsideration given by this company is so shocking after the wonderful treatment we always received when it... read more

Business response:

Melanie, I am very sorry that you had this experience in our store. Customer satisfaction is of utmost importance for Courtesy and I apologize that we let you down. I thank you for talking with me about this situation and letting me know more details. We will address this with the individuals involved as well as our team. We want to make sure we improve and provide the level of customer service all of our valued customers deserve. Jeremy Corrie - Customer Relations 

Heather Gonier's profile image
Heather Gonier 
recommend  Recommended
5 years ago

This was the best car buying experience I have ever had! Going into this I was dreading the entire experience but Scott was amazing since the beginning up until the very end. We did everything via email/text and when I went in to sign the papers I was in and out within 30 minutes!! No hassle, no unexpected changes. Just all around great customer service! 

Doris Skelton Gregory's profile image
Doris Skelton Gregory 
recommend  Recommended
5 years ago

Great for servicing my 300 Chrysler 

Cathy Frederick's profile image
Cathy Frederick 
5 years ago

Walking up to the service area there were 4 men setting in their offices. Not one came out to ask us if we needed help. We knew that the radiator was cracked at the top. Didn’t need a service technician to tell us that. Follow the liquid! $150 to tell us it will not be covered. $16 to schedule an appointment online. Our daughter wants a Dodge Ram pickup. She won’t be buying it from you 

Brian Stephens's profile image
Brian Stephens 
recommend  Recommended
5 years ago

George is truly fantastic, great customer service! 

Jo Lane's profile image
Jo Lane 
recommend  Recommended
5 years ago

The service dept is friendly and willing to not only help but willing to explain mechanical issues. In addition, they foresaw an issue, presented several options including prices and put it all in writing for me to evaluate in my own time 

Business response:

Fantastic! Thank you!! 

Thomas Kirst's profile image
Thomas Kirst 
recommend  Recommended
5 years ago

Michael was awesome. I’m not the easiest person to get along with. He’s a rock star. 

Business response:

Thank you for your business!!!! Have a great Christmas! 

Frequently asked questions about Douglas Jeep Chrysler Dodge Ram

How is Douglas Jeep Chrysler Dodge Ram rated?

Douglas Jeep Chrysler Dodge Ram has a 4.6 star rating with 5,906 reviews. 

When is Douglas Jeep Chrysler Dodge Ram open?

Douglas Jeep Chrysler Dodge Ram is open now. It will close at 7:00 p.m. 

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