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Don Franklin Mitsubishi

4.6

About this business

In 1968 Don and Barbara Franklin bought their first dealership in the small town of Columbia, KY. 

Location details

3001 Lexington Rd, Nicholasville, KY, 40356, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.61,060 reviews
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Billy S's profile image
Billy S 
2 years ago

Deceptive practices. The online price was not the price offered by dealership when arrived. I called in advance to confirm the vehicle and price. Arrived at dealership asked salesman he look on his computer and then asked his manager to confirm price ( there was no communication issues as they would like you to believe) and I was assured this is accurate and I could purchase at price advertised. Took a test drive pick up my wife spend 5 hours with dealer. And after making a offer the price increases by $10000 over sales pric... read more

Greg P's profile image
Greg P 
2 years ago

Bought a used car for 20k. Three days later problems. Take it in they keep it for a day and say there’s no problems. Get back home the problem happens again. Take it back in they said they can’t find the problem. They kept my car almost a week to “take it to GM dealership to look at it”. I call after 5 days and they haven’t moved my car because someone said they didn’t have my permission to take it to GM. Ridiculous. So I leave with my car and get 3 miles away and my car won’t start. Unbelievable. Super unprofessional, it wa... read more

Natalie Babi-Means's profile image
Natalie Babi-Means 
recommend  Recommended
4 years ago

Great service! Staff are friendly and helpful 🙂 

William Davis's profile image
William Davis 
recommend  Recommended
4 years ago

Great service and great people!!!! 

Ryan Alison Zuehl's profile image
Ryan Alison Zuehl 
4 years ago

Sold me a car with over $6000 worth of prior without disclosure. Wouldn’t help with any repairs and told me that I could trade out if I wanted too. That they were responsible for informing buyers of accidents or damages on used cars. Do not buy a vehicle from here. Dangerous doesn’t come close. 

Business response:

We accommodate our employees on locating the vehicle of their choice and assist in securing the financing. The employee handpicked this vehicle and inspected it themselves in our shop prior to the purchase. We do wish them success in their future endeavors and thank them for the time they have invested in our dealership. 

Jessica Daetwyler's profile image
Jessica Daetwyler 
recommend  Recommended
4 years ago

i can say with my whole heart (and wallet) that Don Franklin Nicholasville is hands down the BEST place to purchase as well as service a vehicle. to start, i was in a pinch to even get a vehicle a little over two years ago, an accident totaled my cadillac and i needed a vehicle stat. the sales staff worked with me patiently and respectfully. i also opted for Don Franklins powertrain warranty just for extra security- and more importantly- it was an inexpensive add on to my vehicle purchase i could afford. fast forward to toda... read more

Hiesha Kay Brown's profile image
Hiesha Kay Brown 
recommend  Recommended
4 years ago

Great service and very helpful in getting me in a new car! 

Business response:

Thank you! We really do appreciate your business. Come back and see us anytime! 

Linda Morgan's profile image
Linda Morgan 
recommend  Recommended
4 years ago

Excellent staff and service 

Cindy Kerns Walker's profile image
Cindy Kerns Walker 
recommend  Recommended
4 years ago

The service I received was fast and Stan the salesman was friendly and kind. I would recommend anyone that’s looking for a vehicle to go see Stan 

Frequently asked questions about Don Franklin Mitsubishi

How is Don Franklin Mitsubishi rated?

Don Franklin Mitsubishi has a 4.6 star rating with 1,060 reviews. 

When is Don Franklin Mitsubishi open?

Don Franklin Mitsubishi is closed now. It will open at 9:00 a.m. 

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