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Don Franklin Mitsubishi

4.6

About this business

In 1968 Don and Barbara Franklin bought their first dealership in the small town of Columbia, KY. 

Location details

3001 Lexington Rd, Nicholasville, KY, 40356, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.61,138 reviews
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Tara Dawn Potter's profile image
Tara Dawn Potter 
7 years ago
Matt Moore's profile image
Matt Moore 
7 years ago
Katy Arnold's profile image
Katy Arnold 
7 years ago

Great customer service & all around awesome experience! 

Carmen Votaw Stewart's profile image
Carmen Votaw Stewart 
7 years ago

I called the DFM dealership trying to get the parts department for two or three days and even left a couple messages and they were never returned. Was told she's always very busy. HIRE SOMEONE ELSE THEN! That's Ridiculous. They lost business because I never could get help on a part and will never call that dealership again. Don't even want to give them one star and after reading other reviews it sounds like they may need a new manager of DFM. Took my business to Clarksville dealership and will have my part in 2-3 days. If DF... read more

Mike Kelley's profile image
Mike Kelley 
7 years ago

Buying experience was the most pleasant I've ever experienced. No pressure and salesman was extremely knowledgeable and answered all my questions. Price was the best of the other dealerships I'd visited. Service after the sale has been top notch as well. I highly recommend them if you are purchasing a vehicle or require service. 

Helen Barnes Kelley's profile image
Helen Barnes Kelley 
7 years ago

Sales and service is a wonderful place. People went out of their way to help me. Everyone one should go do sales or service. 

Wesley Scott's profile image
Wesley Scott 
7 years ago
Gums Cole's profile image
Gums Cole 
7 years ago
James Collins's profile image
James Collins 
7 years ago

My mom has a Mitsubishi montero sport. So while in Lexington she decides to stop by Don Franklin to get a part for it. Never been so disappointed in her life. The staff at both dealerships were rude and very unpleasant. At the one on Nicholasville she was told the service lady had problems at home and she should wait in her vehicle outside till the lady had time to deal with her. Needless to say its a pretty sorry business that wont help a customer. Don Franklin as a business may be okay but their associates running the plac... read more

Frequently asked questions about Don Franklin Mitsubishi

How is Don Franklin Mitsubishi rated?

Don Franklin Mitsubishi has a 4.6 star rating with 1,138 reviews. 

When is Don Franklin Mitsubishi open?

Don Franklin Mitsubishi is closed now. It will open at 9:00 a.m. 

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