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Discount Drain Service - DeSoto, TX

5.0
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About this business

Hello we are Discount Drain Service. We have over 20 years experience in helping customers with all they Plumbing needs. We specialize in Home Oeners Insurance Claims(Slab leaks,sewer-overflow,sewer-back up,burst water/supply-line pipes,camera inspection,slab leak detection,water damage,water restoration/mitigation,roof leaks) We have Licensed Insurance Adjusters,Property Insurance Attorneys on Staff to make sure Your Insurance Company Treats You Right! If you've had a Denied Insurance claim within the last 2Years Call Us!!.... read more

Location details

824 Andalusia Trl, DeSoto, TX, 75115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
Review Performance in the last  
6 months
5.016 reviews
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Jan Nosko Alexander's profile image
Jan Nosko Alexander 
3 years ago

Send out competent licensed plumber, return phone calls, fix the problems you were involved in. 

Cory Amantine's profile image
Cory Amantine 
4 years ago
Cory Amantine's profile image
Cory Amantine 
4 years ago

DO NOT USE THIS COMPANY! Discount Drain Service was dispatched to us through our home warranty company. The tech didn’t know how to complete the job so they sent a second guy to help. Instead of the knowledgeable person taking lead, he tried to talk the other guy through it. After HOURS and multiple failed attempts, they called it good and left. We were immediately having issues with our water in the house. We, and the warranty company, tried for weeks to call them back out and no one would return calls. By the time I finall... read more

Shyra Magness Weimer's profile image
Shyra Magness Weimer 
4 years ago

do not use this company. total ripoff. they lie to make money. they told me we had a collasped line under the house and it would start at $20,000. Quincy ruined my floors and tracked toilet water all through my house. had to rip up floors. next day hired another company $75 to fix it. spoke to Donna several times about the floors and the scam of the company she runs and she never followed through with anything. if you have Home Choice Warranty get another one or do t let them come out. Discount drain is under investigation f... read more

Farhan Hasanali's profile image
Farhan Hasanali 
4 years ago

Avoid this company at all cost. Choice home warranty sent them to us to have the kit fixed in toilet bowl. First the guy did not fix the problem. Later when i called the company they gave me run around so i called choice home warranty they got in touch with them. Later they scheduled to be at my place today 12/27 gave us a window of 8am-8pm and no one showed up when you call they keep transferring you to answering service and no one seems to be able to get in touch with them. AVOID AVOID AVOID and save your money going with ... read more

Jeff Stubbs's profile image
Jeff Stubbs 
4 years ago

This company can’t return calls After multiple attempts to reach out to them there paid call service keeps answering the phone .but the company never calls back. My home warranty set up an appointment with them with a 6 hour window. The company can’t call back with an updated Time frame . I work for a living don’t have time to wait for a company that has no work ethics. Call somebody else. 

Dianne Parks Tabers's profile image
Dianne Parks Tabers 
recommend  Recommended
4 years ago

My Friday experience with Discount Drain was very frustrating. The plumber did not show up, I called several times, someone finally showed up late Friday night. By then, I had talked to the secretary and she had another guy coming out. His name is Edgar. He was wonderful! He went over and beyond to help us and fixed our problem completely. If you want to use Discount Drain, ask for Edgar! He won't let you down! Thanks, Edgar! 

Shannon Bullington Mewherter's profile image
Shannon Bullington Mewherter 
4 years ago

Very disappointed this company quoted $30k for a job that after a second opinion was actually a $350 job. Will not recommend. 

Jose Arreguin's profile image
Jose Arreguin 
4 years ago

Juan did a horrible job everything from the water heater install to filling out the paperwork. Had to call him multiple time to complete the paperwork and send it to the home warranty. One of the hoses connected to the water heater is pinched. If he saw that the hose was too long he should of looped it then connect it but nope he just connected it 

Frequently asked questions about Discount Drain Service

How is Discount Drain Service rated?

Discount Drain Service has a 5 star rating with 16 reviews. 

When is Discount Drain Service open?

Discount Drain Service is closed now. It will open on Tuesday at 9:00 a.m. 

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