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Digitalocean
- Other
- New York, NY
About this business
Location details
101 Avenue of the Americas, New York, NY, 00010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I come here to demonstrate my dissatisfaction. I was really hurt in my business when digitalocean with its horrible support left me with a droplet for 30h without an external network. There is no prioritization of service when it comes to network problems, even if you have been a customer for more than 6 years. Such treatment for any type of client is absurd. I had 6 customers and I lost them all because of DigitalOcean's lack of support. From now on I am experimenting with other services and I must use AWS, pachet, linode o... read more
Have been using DO for years. One day, my server stopped working and they simply do not read the tickets I open regarding my server.
I have been over 1 week with my website down, as the support does not answer me about changing the payment method on the platform. I've tried countless times, including here on facebook. But always ignored.
customer service is absolutely non existant
Don't block user accounts DIRECTLY AFTER PAYMENT! What kind of robbery is this???
Powerful hosting, but bad setup process, lack of interface for setting up domains. I needed to set up dozens of domains and it required you do it in stages using SSH. Is seriously not user friendly when you have dozens of domains to set up. I didnt even get my first website live, and just got frustrated by how terrible the "setting up a wordpress site & new domain" process was. Sorry DigitalOcean, but until this is addressed, you'll keep getting bad reviews. I found another VPS same price and their setup of wordpress was a b... read more
My account stoled, and I couldn't reset the password as I don't receive the email and DigitalOcean support not answering me my account yabushaib@gmail.com
RecommendedGreat Product, Poor Support. Rarely have issues with their droplets, but when I do, they're very hard to get help from.
Frequently asked questions about Digitalocean
How is Digitalocean rated?
Digitalocean has a 2.3 star rating with 543 reviews.
When is Digitalocean open?
Digitalocean is closed now. It will open on Monday at 9:00 a.m.
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