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Digitalocean
- Other
- New York, NY
About this business
Location details
101 Avenue of the Americas, New York, NY, 00010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful service. Really awful ...we have 2 platforms down because of your bad service. Bye bye
RecommendedCloud computing makes simple.
STOP FUCKIGN SPAMMING MY PHONE!
Business response:
We would be happy to help you sort out how to make any emails or notifications stop for you, please reach out to us here via DM and we'll work with you!
This is the worst support ever, 5 days of no response on the support panel while my server has a bug with the root password. I DO NOT RECOMMEND.
Support is very slow typically a week to respond. By the time they actually get to your trouble ticket they have already fixed the issue. Expect problems to take a week to get fixed.
Business response:
We're very sorry you have had a negative support experience with us recently. Our incoming ticket volume is much higher than normal, and it is causing delays. We're working to resolve this as quickly as we can, but in the meantime, if you have urgent issues please feel free to DM us here on Facebook and we'll do what we can to help.
Customer support is worst. no one will help you when u need help. I am facing outgoing mail problem. this stupid company blocked 25 ports and dont even help to resolve it from last 3 days. generated ticket and trying to reach consumer support, unfortunately no one helped me yet. 0 Ratting out of 10.
Their support is very slow and they never respond at the right time. And whenever you buy a new plan, it will close your account at the same time.
After years of hosting with DigitalOcean, who promote themselves as "startup-friendly", the bank card expired so they have deleted everything after only 5 weeks. They have literally deleted years of production data in our database and provided zero solutions when asked for support. Instead, we were preached about how to make sure we have our bank details up to date. Appalling customer support, no empathy, zero solutions, no apologies whatsoever - just erase history. If you are a startup, there will be no support at the other... read more
Worst customer service ever! Been a customer for >2yrs and suddenly cant access data. No response on ticket sitting unanswered for almost a day! Completely unacceptable. This is costing me money as I'm a subscription based service.
Frequently asked questions about Digitalocean
How is Digitalocean rated?
Digitalocean has a 2.3 star rating with 543 reviews.
When is Digitalocean open?
Digitalocean is closed now. It will open on Monday at 9:00 a.m.
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