This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
DiFeo Kia
- Car Dealers
- Lakewood, NJ
About this business
Location details
1320 Ocean Ave, Lakewood, NJ, 08701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It’s always a pleasant experience when I visit this dealership. The Service Advisor, Andrew is very knowledgeable, professional, and friendly.
Anna was great! Really streamlined the process and is very knowledgeable. Answered our questions no xx. Definitely will recommend her to family and friends.
Great customer service! When you call the service department you can actually talk to a real person! The service agents are efficient and knowledgeable. I am so glad I switched to DiFeo!
Business response:
Dor, we're delighted to hear that our service team at DiFeo Kia has made such a positive impression! Thank you for choosing us and sharing your experience. We're here whenever you need assistance!
Cannot recommend DiFeo more! We just leased from them and Chris made the entire process pleasant! He was great to work with, answered all of our questions and was transparent with us every step of the way - at not one point did we feel he was being dishonest or trying to take advantage of us. 10/10 experience!
Business response:
Thank you for sharing your positive experience with us at DiFeo Kia! We're delighted to hear that Chris provided transparent and trustworthy service throughout the leasing process. Enjoy your new lease, and we appreciate the recommendation!
I'm satisfied with their service and communication. It's reasonable costs for repairing a part.
Business response:
Thank you for leaving Kia of Irvine a five-star review. We are glad our communication was on point and that you are happy with the cost.
I was very pleased with the service; Amanda was friendly and quick, explaining the complete service done to my car.
Business response:
We're delighted to hear that Amanda provided you with friendly and efficient service at Kia of Irvine. Thank you for sharing your experience, and we're glad everything was explained thoroughly!
Didn’t take long for them to fix my car. They were very professional. Thanks Kia.
Since I bought my used kia in 2022 I've been driving it an average of 150 miles a day running my business and service is critical on this vehicle. Wait time can be a bit longer than expected sometimes but they always deliver a great service and compared to other dealers and auto shops their price is great as well considering it's a dealer. This is my second kia I bought from them definitely if they keep it up won't be my last. Dany was my service advisor, other times Brian they've been both great.
Business response:
Thank you for sharing your experience with Kia of Irvine! We're glad to hear that Dany and Brian have been providing excellent service, even if the wait times can be a bit longer. We appreciate your loyalty and look forward to assisting you with future vehicles!
Overall, great experience and vehicle was repaired in a timely manner. If there was anything to complain about, I would’ve liked a little better communication with updates. Not necessarily phone calls, but automated texts or emails.
Business response:
Thank you for sharing your feedback! We're glad to hear that the repair process went smoothly and we appreciate your suggestion regarding communication. We'll certainly take it into consideration for future improvements at Kia of Irvine. Safe travels ahead!
Frequently asked questions about DiFeo Kia
How is DiFeo Kia rated?
DiFeo Kia has a 4.8 star rating with 2,912 reviews.
When is DiFeo Kia open?
DiFeo Kia is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com