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1320 Ocean Ave, Lakewood, NJ, 08701, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I had taken my 2024 EV6 i’ve only had it nine month's in for a recall, and with that I also explain to the service advisor the way my windows are freezing up on the inside and i have video was told to bring it back when it happened again and she would put me in a rental and keep it. so a couple days later, it happened again with the freezing of my windows, inside so I took it in and and the service lady I spoke with on the issue wasn’t very kind. Told me just make an appointment and bring it in. I asked about a loaner car wa... read more
Using the available app, I was able to reserve a service appointment quickly that met my time schedule. This was very convenient & saved telephone wait time.I was met by a service advisor within two minutes of arriving at the dealership.My intake paperwork was completed & I was out the door within five minutes. The pickup process was just as efficient as I was back in the car six minutes after arrival. This dealership is well run & is very respectful of your time. Kudos to Jonathan & the entire service team for providing a v... read more
Business response:
Thank you for sharing your experience with us! We're delighted to hear that our app and service team at Kia of Irvine made the process smooth and efficient. We'll be sure to pass along your kudos to Jonathan and the rest of the crew!
Austin Smith was awesome! He was knowledgeable, friendly, patient, kind...we enjoyed our visit and appreciate everything he did to make our visit a pleasant experience. He was professional, yet he was also fun to interact with. This made a huge difference in my comfort . It was the first time that I bought a car (without my husband), in a very long time. He did everything to help us walk out the door with a beautiful new car. Everyone we encountered was friendly and helpful. I live a good distance from this dealership, but I... read more
Business response:
We're delighted to hear that Austin and the team at Kia of Irvine made your car-buying experience enjoyable and comfortable! It's wonderful knowing our staff's professionalism and friendliness left such a positive impression. We appreciate you considering the drive from Oceanside for future visits, enjoy your beautiful new car!
Amanda was a good service advisor. She is friend and professional. I would take my car back to her and the Kia of Irvine dealership.
Business response:
David, we're delighted to hear that Amanda provided you with friendly and professional service at Kia of Irvine. We look forward to seeing you again for your future car needs!
Service was great. Ricardo was polite, helpful, and communicated status of my service and it was completed in the estimated time they gave me. The other staff was polite and friendly as well, makes for a great experience. Thank you Kia Irvine staff!
Business response:
Isela, we're delighted to hear that Ricardo and the team at Kia of Irvine provided you with a great service experience. Thank you for sharing your positive feedback!
Chris S. was a pleasure to work with. This was one of our most pleasant experiences at a car dealership. I will be recommending this business to family and friends.
Business response:
We're delighted to hear that Chris S. made your experience at DiFeo Kia so enjoyable! Thank you for recommending us to your family and friends, we truly appreciate it.
Never was in a KIA dealership, went to look with my daughter. Chris and Michael were so personable and knowledgeable. I leased a K4, very happy with it. They won me over I am now a huge fan of the KIA
Business response:
Never was in a KIA dealership, went to look with my daughter. Chris and Michael were so personable and knowledgeable. I leased a K4, very happy with it. They won me over I am now a huge fan of the KIA
I purchased a 2025 Kia Seltos EX from Monroeville Kia. I had not bought a car in over 18 years, so the new cars looked like spaceships compared to what I was used to driving. My salesman, Robert, was wonderful. I first stopped into the showroom in the evening, and he sat in the car with me and patiently showed me all of the features. I test drove the car a few days later, along with 2 different cars from another dealer. I decided on the Seltos, and Robert helped me to get what I wanted. When I bought the car, he went over ev... read more
Chris Skwiat led me through a very straightforward process. Good and consistent communication of fees and process.
Business response:
Mckenzie, we're glad to hear Chris provided clear communication and a smooth experience at DiFeo Kia. Thanks for sharing your feedback!
DiFeo Kia has a 4.8 star rating with 2,912 reviews.
DiFeo Kia is open now. It will close at 6:00 p.m.
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