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Dick Scott Chrysler Dodge Jeep Ram
- Car Dealers
- Plymouth, MI
About this business
Location details
684 Ann Arbor Rd W, Plymouth, MI, 48170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Quick and friendly customer service. In and out without a hassle.
Chris was very helpful with finding a car that fitted my needs. They also were generous with my trade in offer!
all around good. appraisal on old truck took to long. but still good
awesome experience all around
Great communication, Easy to work with, Good financing
I was interested in an Audi TT Quattro Convertible they were selling; was told it had a brandnew engine and all service performed. Luckily, I took it to my own mechanic (a classy outfit specializing in European cars) and learned that a) the engine was most certainly not new: the aluminum parts weren't shiny anymore (it takes a long time for those to go dull), there was oil puddling in places (perhaps a leak, perhaps not), while the top looked brandnew (shiny stuff put on), the bottom didn't, and, most conclusively, the timin... read more
Business response:
Thank you for taking time to write a review about your experience at our dealership. Even though you are encouraging others to "stay away," I appreciate this opportunity to complete the story by providing our side of what occurred Note: Due to character limitations, we were unable to post our complete response to this review. On May 5 this review, along with our response, can be found on the Dealer Rater website under Dick Scott Chrysler Dodge Jeep Ram, along with 100+ other customer reviews
WORST SERVICE DEPARTMENT EVER! – I cannot believe the deception at the service level of this dealership. How is it when a customer complains about brake noise happening AFTER getting brakes done, 3 phone calls and 2 service checks within a six month period to find out why my vehicle is making so much noise to verify what is wrong with the brakes to finally find out that the rear brakes are completely shot?? Why is it that I was told just 3 months ago my rear brakes were at 50% and I didn't need to get them done now. So where... read more
Business response:
After working through the issueswith the customer this revised review was placed on dealerrater.com by this customer. I'm updating my review due to the fact that I had outstanding service on my last visit to Dick Scott Dodge for an ongoing brake problem that I had multiple visits to the service department for. While it did take months before finally resolving the problem by replacing brake pads, rotors, and actually tearing apart the entire braking system to inspect it, clean it up including a little normal rust that was occ... read more
Frequently asked questions about Dick Scott Chrysler Dodge Jeep Ram
How is Dick Scott Chrysler Dodge Jeep Ram rated?
Dick Scott Chrysler Dodge Jeep Ram has a 4.6 star rating with 115 reviews.
When is Dick Scott Chrysler Dodge Jeep Ram open?
Dick Scott Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.
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