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DeNooyer Chevrolet

4.4

About this business

Denooyer Chevrolet located on Wolf Rd in Colonie is a Chevrolet Dealer with a full Service, parts and collision as well as over 20 million dollars of inventory on our two lots. If you are in need of a new or pre owned car truck or SUV. DeNooyer has been and will continue to bring you, your family or business the best value and service in the area. 

Location details

127 Wolf Rd, Albany, NY, 12205, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.43,953 reviews
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James Vannatten's profile image
James Vannatten 
4 years ago

Sales isn't bad but service is terrible. Bought a certified pre-owned 2019 Impala had brake vibration from day one. They told me it's not covered by the certified pre-owned warranty that I would have to pay to get the rotors resurfaced. For the low cost of $160 for the front and another $160 for the back. Could get a complete brake kit with drilled and slotted rotors and new pads for front and back for $282. Never going back and I know at least 5 other people who won't be back. 

Business response:

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (518) 458-7700 to discuss your concerns, as your satisfaction is of utmost importance to us. 

Dawn Keppler's profile image
Dawn Keppler 
recommend  Recommended
4 years ago

The service dept. Is very good, its nice when you can trust your vehicle with this group of professionals. 

Business response:

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help! 

Stephanie Scribner's profile image
Stephanie Scribner 
4 years ago

MAJOR FAIL on many levels. we are furious 

Business response:

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to address your concerns. Please reach out to us directly at (518) 458-7700 when you have a chance. Thank you, and we look forward to hearing from you. 

Carolyn Bemis's profile image
Carolyn Bemis 
recommend  Recommended
4 years ago

Definitely. Reps are well trained and very helpful 

Business response:

Hi there! We're so happy we were able to help you out! We look forward to your next visit! Take care! 

Del Adair's profile image
Del Adair 
recommend  Recommended
4 years ago

Great service always does service quick 

Business response:

Wow, it's experiences like yours that really keep us motivated! Thank you again for the great review! 

Ruth Martino's profile image
Ruth Martino 
recommend  Recommended
4 years ago

Our sales person Dan, was easy going, put us in a truck that we were interested in and took us to the next step. We knew what we wanted to spend for what we were looking to buy, so it made this step easier. In the end we ended up purchasing the paint and rust protection which gives me a peace of mind. Mike was our finance man, again a good experience. Kirsten was our next step, paper signing, going over the on star features, showing us our new truck. This too was a pleasant experience. Upon driving home after purchasing the ... read more

Business response:

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Denooyer Chevrolet, Inc.! 

Tom Mcl's profile image
Tom Mcl 
recommend  Recommended
4 years ago

Great service and great follow through. 

Business response:

Hello, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help! 

Denise Sadera-Parsons's profile image
Denise Sadera-Parsons 
recommend  Recommended
4 years ago

#covidsafe #friendly #welcoming #helpful #relaxed car shopping experience 

Business response:

Hello, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon! 

Nicole Mestoik's profile image
Nicole Mestoik 
recommend  Recommended
4 years ago

Thier friendliness and knowledge of their own jobs. 

Business response:

Your satisfaction is important to us, so we want to sincerely thank you for choosing Denooyer Chevrolet, Inc. and we hope to see you again soon! 

Frequently asked questions about DeNooyer Chevrolet

How is DeNooyer Chevrolet rated?

DeNooyer Chevrolet has a 4.4 star rating with 3,953 reviews. 

When is DeNooyer Chevrolet open?

DeNooyer Chevrolet is closed now. It will open tomorrow at 9:00 a.m. 

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