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Demandforce
- Software company
- San Francisco, CA
About this business
Reduce no-shows and free up valuable time and resources by automating appointment reminders and confirmations
Location details
600 Harrison St #601, #601, San Francisco, CA, 94107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I could give NO stars. Don't trust them, they have lots of FINE print in their contracts. Their customer service is horrible, we tried it for 1 yr, when we tried to cancel. DF auto renews you, without notification!!! A manager named Andy called me this morning and they will NOT cancel our contract, that we must be very savy business people, because it is in the contract's fine print. The only reason I trusted them is because of Inuit. Don't fall for that!! They want to Force us to pay them for another year for a servi... read more
Business response:
Hi Trina- I'd like to help, are you still locked into your contract? I would be happy to connect you with our customer care team. Can you send me the name of the business you represent a number to reach you?
Worst customer service ever. Try to cancel! I dare you! They auto renew your contract for a year, and avoid your efforts to contact them before contract is up. I do not recommend and will tell everyone I know to stay away from them! Editing to add a star because I finally got in touch with someone to help me. I like the service and it's features, but read your contract carefully and if you do decide to cancel, start the process early as it can be difficult.
I do NOT recommend demandforce and will promote people away from them. No follow through with phone calls, emails or even initial training protocols. I have gone through two reps and neither have given more than one or two phone calls after the recurring contract they didn't tell me about. Very Deceiving company. Seer Clear!!!
This review should serve as an update to a review I posted back in June (shown at the bottom) through the page of the Dental Office I work for but that the public could not see for some odd reason. After I posted my bad review, I received a call from rep. Bobby saying they can cancel my contract after all. He told me that I would get a refund for a month's service within 30 days and a copy of contract cancellation with 48hrs. I have since (June) been calling to follow up bec...Continue Reading
This review should serve as an update to a review I posted back in June (shown at the bottom) but that the public could not see for some odd reason. After I posted my bad review, I received a call from rep. Bobby saying they can cancel my contract after all. He told me that I would get a refund for a month's service within 30 days and a copy of contract cancellation with 48hrs. I have since (June) been calling to follow up because I did not receive either the cancellation no...Continue Reading
Rating = 0 - terrible customer service.
Once upon a time (okay, it was 2010), I was hired at very nice dental office to handle Newsletters and design postcards. Later that year, the manager gives me note that reads "demandforce" along with a username and password, and he tells me to log on and see what it's all about. What I saw was an amazing console of digital communications and from then on, I've made e-mail versions of the newsletters we've been mailing on paper to our patints and it's reached out to a lot more people. I looked forward to the start of ever mon... read more
ZERO STARS! I feel like I'm just giving them $400 a month for absolutely NOTHING! No help, ZERO customer service, some features don't function at all (never have since we started). I want OUT! This is starting to feel like some sort of SCAM! I don't have time for this. I can't sit on the phone or the commuter all day waiting for help that has NEVER COME! Don't sign up for this unless you have money to burn and time to waste!
So very happy with this program! Fun to use and great to see results so quickly. Brandon Smith,our rep has been nothing short of amazing, and extremely patient with my million questions! Have recommended DF to other businesses! Saving my boss money and making my life easier.... So worth it! ;)
Frequently asked questions about Demandforce
How is Demandforce rated?
Demandforce has a 4.4 star rating with 552 reviews.
When is Demandforce open?
Demandforce is open now. It will close at 5:00 p.m.
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