This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dean's Stove & Spa, LLC
- Retail
- Plantsville, CT
About this business
Over 40 years ago , Dean’s Stove & Spa was established by Dean Michanczyk in Southington, Connecticut. Remodeled from an old factory, Dean started with 100 sq ft and set out to offer his customers the most durable and energy efficient fireplaces on the market. Now over four decades later, his focus remains unchanged. He and his staff continue to work hard each every day to bring customers the best industry leading products available. While Dean's continues to expand to multiple locations, the customer centric focus rem... read more
Location details
120 W Main St, Plantsville, CT, 06479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
I have seen so many negative reviews about Dean’s Stove and Spa I simply cannot believe them. Let me tell you my story. I visited Dean’s in November 2013 and that is when I met our salesperson Steve. Steve had the knowledge about every pellet stove in the showroom. He was extremely helpful in guiding us in making our choice. We had a new Ravelli RV80 installed on December 12th 2013. The installer Matt was extremely knowledgeable, thorough and clean. After only a day of running we experienced a problem with the new pellet sto... read more
Salesman have lots of knowledge but after you buy you get no service. They don't even show up to there own scheduled service calls. BBB graded them as a "F" and I have to agree. Go there and look around, but buy else where!
Like my new wood stove, but very disappointed with the install of the pipes from the ceiling to the stove. Not installed right, Looks very un professional. Needs to be fit better. But customer service was great and fixed one of the problems with the stove. The two installers I had need more exp. Didn't like the way they had to keep tipping my stove back to get the pipe in.
Thanks to Steve my stove is up and ruynning got the perfect paint color-ordered pellets for next year - all set for next season -Thanks Steve
Recently had a nice young service tech named Bobby come out. I did not buy my stove from Deans but, they came out and serviced it, and cleaned it beautifully. Bobby made some suggestions on operating it and showed me a few tips I did not know. He was kind, respectful and willing to assist me , he took his time and I know I tried his patience. Thanks again , I highly recommend Deans , they did not try to change parts or add anything extra- Bobby thanks again it was a delight and next time I will have biscotti and expresso for... read more
So happy I went down to Dean's, they were so helpful in getting my moms inlaw apartment , they came installed , cleaned up everything and even took the time to answer hequestions and show her how to operate it. They even called to check on her to see how it was running. You guys exceeded my expectations.... Thank you Matthew , Jennifer and Deana. keep up the good work!!!!
Great job. Very knowledgeable and efficient.
Scheduling good- Good communication.
Dean's made me happy once again. The glass broke on my wood stove and they quickly gave me the glass and all other materials to run home and fix it. Also no questions asked. Customer service has been top notch every time I have been in there. Thanks Tracey and the rest if the Dean's team.
Frequently asked questions about Dean's Stove & Spa, LLC
How is Dean's Stove & Spa, LLC rated?
Dean's Stove & Spa, LLC has a 4 star rating with 762 reviews.
When is Dean's Stove & Spa, LLC open?
Dean's Stove & Spa, LLC is closed now. It will open on Tuesday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com