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DCH Paramus Honda

4.5

About this business

DCH Honda Paramus is the #1 Volume Honda Dealer in New Jersey, since 2011, and is rated "A+" from the Better Business Bureau. Check out the thousands of reviews we have on Dealerrater.com. We proudly serve surrounding cities including Paramus, Paterson, Clifton, Fair Lawn, Tenafly & Mahwah New Jersey. Customer Service is a top priority at DCH Honda Paramus and we strive keep our guests happy from the first time they visit our showroom throughout the life of their vehicle. 

Location details

120 NJ-4, (mackay ave), Paramus, NJ, 07652, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:30 p.m.
SunClosed
4.5563 reviews
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Dawn M Alvarez's profile image
Dawn M Alvarez 
9 years ago

This was my 2nd visit and 2nd purchase. Sean Boyd if the nicest layed back no pressure salesman I've ever come across! Awesome service, no tricks, no games! I hope to buy from them for many many more yrs ☺ oh and I don't want to forget the finance guy, Gerard! He was sweet and to the point. Didn't waste my time with any nonsense! I won't forget your sweet potato pie! Thanks you guys! 

Business response:

Thanks Dawn! We appreciate you coming back in. Let us know if we can help you in the future in any way! 

Rohit Shelly's profile image
Rohit Shelly 
9 years ago

This dealership is a joke. I had to call corporate office to resolve my issue as no one has bothered to call me over 2 weeks . I am driving without a navigation screen after buying a brand new odyssey, It's a shame to get this treatment in this day and age . 

Maria Leon's profile image
Maria Leon 
recommend  Recommended
9 years ago

The best Honda service in North Jersey. Very professional, expedite service and Love the lounge area , coffee, bagels, wifi, newspaper, tv...you need nothing else. And the shuttle in case you want to kill time at the mall. Love it.. 

Business response:

Thanks Maria! I'm so glad your experience was a great one. We appreciate your comments and thank you for coming to see us! Let us know if we can help you in the future in any way. 

Chan S Park's profile image
Chan S Park 
9 years ago

This place sucks. Shady dealership from top to bottom 

Business response:

Thank you for your input, I regret that your recent experience with our dealership was less than satisfactory. I would really like the chance to speak to you about this and find out more details of your interaction. I am sorry that you were not pleased with the level of service you received. Could you please call me at your convenience at (201)368-0180 so that we can try and make things right? Thank you for letting us know about this, and I hope that we can speak soon and make amends. Sincerely, Wael Yunes 

Katherine Hoehl's profile image
Katherine Hoehl 
9 years ago

I can't say enough for the team of people that helped me at DCH starting with Aaron!! Aaron was very helpful in helping me pick a great new to me vehicle. The sales managers were you the more helpful in helping me. 

Shawn Smith's profile image
Shawn Smith 
9 years ago

Walked into the Honda dealership and it was like the farmers market of cars. Desk and cubicles everywhere, tons of employees down your throat every two seconds, hardly anything in the showroom/office area. It's not a good car buying experience and everything is over priced. $40k for a CRV? Lmfao! Seriously! 

Business response:

Hi Shawn, Thanks for the feedback and we apologize that you did not have a great experience. Our main showroom (the building next door) is still under construction so we are jammed a little bit tight into our temporary building that you visited. And it sounds like there may be some miscommunication about the pricing as that sounds more like a Pilot than a CR-V. You can always get our lowest internet pricing sent to you automatically right from our website at any time . Also, please feel free to call our Internet Manager, Jas... read more

Paola Sarra's profile image
Paola Sarra 
9 years ago

HORRIBLE. DONT KNOW WHERE TO START. BOUGHT A PREOWNED CERTIFIED ODESSY NOT EVEN 2 years ago and we've been back numerous times. Now NY I had to bring it in, 2 days later they tell me it's my alternator. And it's not covered under my extended warranty that they begged us to get. So $800 later oh and today I had to have it, 3 hours after I told Frankie at service yes please fix I need it. We show up at 5:45pm to pick up since they close at 6. Guess what!!! They never fixed it. Manager sAid the TECH left early so no one knew th... read more

Ahmad Zeidan's profile image
Ahmad Zeidan 
9 years ago

Great service dept. great sales department with quick process. Can drive off in new car within the hour. Definitely would recommend this place to everyone who's looking for a car. 

Business response:

Thanks Ahmad! We appreciate you coming to see us! Please let us know if there is ever anything we can help you with in the future. Enjoy your new Honda! 

Christine Marie's profile image
Christine Marie 
9 years ago

I had the best experience my sales guy did a great job he was John degado 

Business response:

Thanks Christine! We appreciate the review, and we are so happy that your experience was a great one! Let us know if there is anything we can help you with in the future :) 

Frequently asked questions about DCH Paramus Honda

How is DCH Paramus Honda rated?

DCH Paramus Honda has a 4.5 star rating with 563 reviews. 

When is DCH Paramus Honda open?

DCH Paramus Honda is open now. It will close at 8:00 p.m.  

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