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2212 Lake Land Blvd, Mattoon, IL, 61938, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service department at Pilson is #1. After investigating a low frequency noise and some intermittent slipping in what I thought was transmission the service technician found the problem to be in the front differential. Complete replacement and all cost was covered by warranty and a loaner vehicle was provided by the service representative Misty. Couldn’t ask for more courteous friendly treatment. Back on the road running and driving like new. Thanks so much for great treatment and service!
my wife has been trying to get her car in that we just bought last year. it's been 3 weeks with no result.We bought the road hazard warranty when we bought the car and we need the rim and tire replaced that was approved and any other damage was covered as well .I called tonight to the service center and talked to Kelsey,I told her why I was calling etc. and she took my name and number and said she would call me back shortly. needless to say I never got the call. for the 1st 2 weeks we were told things were in progress and no... read more
Fast genuine service. My family have all done bussinesd with Pilson’s—no regrets.
Great staff wonderful service. Thank you all.
We bought our 2004 F250 Lariat back in July, and we still are finding more and more things that they lied about on the inspection report, more and more significant mechanical issues keep arising. The parts that were damaged (upwards of $4,000) were removed and brought to the service managers attention back in August, and was offered $500 to take down my Facebook post about my experience. On their safety inspection report, there were 18 major problems checked as okay, when in fact if an actual inspection was done, the issues ... read more
you people screwed my kid not once but twice ! sing and dance all you want , but you people suck !!
Best customer service!!!! They actually treat you like you are human !!! Very respectful!! Debbie dick is and will always be the one we will work with she worked all day with us to get us what we wanted I HIGHLY recommend them
I had shopped around locally and felt overwhelmed and stressed...my sister let me know Nicole was working At Pilson’s...upon walking in the door I had nothing but a feeling of comfort, relief and smiles...everything about my experience was easy...Nicole took her time with me, even came in on her day off to assist me, and made sure I was above all happy and comfortable...she’s an asset to Pilson’s and great at what she does!!!! Thanks so much Nicole see you again in May for my next vehicle for my daughter!
I told Flash what I wanted when I was on my lunch break, and drove home in my new truck after work. It was really that easy.
Dan Pilson Auto Center Inc has a 4.3 star rating with 536 reviews.
Dan Pilson Auto Center Inc is closed now. It will open tomorrow at 8:00 a.m.
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