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Dale Howard Auto Center
- Car Dealers
- Iowa Falls, IA
About this business
Dale Howard Auto Center is North Central Iowa's Regional Superstore providing makes from all the domestic manufacturer's. With over 46 years in business, our 3rd generation family owned dealership is here to take care of your automotive needs. Dale Howard Auto Center is committed to being the regional leader in providing the best transportation solutions for the individuals, families, businesses and industries that we serve. Dale Howard Auto Center in Iowa Falls, helping you get there.
Location details
600 Brooks Rd, Iowa Falls, IA, 50126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedI’ve gotten all 3 cars I’ve ever had at Dale Howard! They’re great to deal with, and always give prompt service and always get my car up and running! You guys are great!!
Bought a used car from them in January, went in for its first oil change today. Get it back and it needs new tires. I was told when I traded in my truck they couldn't give me as much for trade in cause they put new tires on all there used vehicles. I call in and they tell me that they dont put new tires on all there used vehicles and that it's ok to go through 3/32nds of tread in one oil change period. Try to talk to people and just get passed back and forth. I have bought 2 vehicles from them in the past year, just not happ... read more
Business response:
Hey Andrew, I am so sorry to hear about your most recent experience. Let me do some looking into things and I will give you a call on Monday so we can sort all of this out! Is there are particular time in the day that would work best for you? Thank you Brandi Levis Customer Relations Manager
Been using DHAC for several years to service my company vehicles. Always prompt service. Had a clunking noise in my 2018 Ford Escape a couple weeks ago. Gary did some research checking into service blogs and discovered a similar problem. Ordered the parts and within a short period the vehicle was repaired. Kudos to Dave, Stephanie and Gary in the Service Department. Pleasure working with these folks.
I took our 2017 Dodge Durango to the service dept for a vibration / noise that had been happening for quite some time. I had taken it to a dealership close to where I live, assuming they would be able to fix it, I was wrong. After several failed attempts and a lot of miscommunication the noise was still there. I called Dave at Dale Howard , explained the issue and he said to bring it in . Low and behold they looked high and low and were able to find it and FIX it. What a great team they have from top to bottom. Truly second ... read more
Business response:
Hey Terry, reviews like this give us motivation and help us ensure we provide high-quality care. We are so happy we found the problem and got it fixed for you, please let us know if there is anything we can do for you in the future!
Thank you for the professional and awesome experience while buying a car yesterday!
Business response:
Rachel, Thank you so much for your review! Our entire team works very hard to get you into the best vehicle for your needs. We're always here with the same great service whenever you need service or another vehicle! Thanks again, we hope you enjoy!
Business response:
Hey Kayla, Brandi Levis, the Customer Relations Manager here at Dale Howard Auto Center. I am so sorry to hear you had a less than outstanding experience with our team. I would like the opportunity to learn more about how we weren't able to meet your expectations. You can call me directly at 641.316.1523 or send me an email at brandi.levis@dalehoward.com.
Wayne was our salesman, heck of a nice guy. Even stopped to see ask if we were happy with our add ons (running boards, vent covers and such). He wasn't just nice to get the sale, always checking with us to make sure we are still happy with our purchase that we made Nov 2017. Thanks Wayne! We had a few problems and had to visit service department, problem was pilot error but they helped us figure out the problem, lol. Thanks!
Business response:
Thanks Debra, I will make sure Wayne sees your review! We are so very happy that you had a wonderful buying experience and that it has continued on! Glad the service department was able to get your problems sorted out! That's what they are here for! Thank you for your review and have a wonderful day!!
Purchased my 1st car from Dale Howard this past weekend. Frank and Jerry were great to work with and will definitely be a returning customer. Will also recommend friends and family to this dealership.
Business response:
Hi Dawn, thank you for taking the time to leave a review for us at Dale Howard Auto Center. We're happy we could meet your expectations! I will gladly pass along your comments to Frank and Jerry! Please let us know if there is anything we can do for you in the future. Thank you for your business, we hope you enjoy your new vehicle!
Had issues with my battery.....called the service center they weren't friendly and they made it seem that I was bothering them. I think the prices were way too high but I didn't have any other choice. They didn't explain anything. I also think they have created other issues with my vehicle.
Business response:
Sam, I wanted to touch base with you with regards your most recent interaction with someone at Dale Howard Auto Center. Thank you for letting us know that we did not meet your expectations for a quality experience. I’d love the opportunity to visit with you further about what happened, and more importantly, what we can do to make it right. Our goal is to make every customer 100% completely satisfied every time they do business with us. While we know we aren’t perfect, it is feedback from customers like you that help us ident... read more
Frequently asked questions about Dale Howard Auto Center
How is Dale Howard Auto Center rated?
Dale Howard Auto Center has a 4.7 star rating with 951 reviews.
When is Dale Howard Auto Center open?
Dale Howard Auto Center is open now. It will close at 4:00 p.m.
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