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Cyrus S. Kump, II, M.D.
- Orthopedists
- Richmond, VA
About this business
Advanced Orthopaedics is a full-service orthopaedic practice located in Central Virginia. Here, each patient is treated with the pinpointed expertise of a trained subspecialist, a physician who dedicates his entire practice to one area of orthopaedics. The result of this approach: state-of-the-art health care.
Location details
7858 Shrader Rd, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ankle injury sent me to Dr. Kump. Did not receive a defined diagnosis other than to stay in my boot, take Advil and return in 3 weeks. Follow up appointment was rather vague and could care less. I am a flight attendant and many days on my feet for up to 15 hours. I asked about physical therapy and specifically informed him of my job requirments. He said if you want but most don't bother. No concern for any rehab. My return to work the following day left me in pain and wobbly. $700 so far...
Love him! He was genuinely concerned about my injury and treated me as I wasn't just another exam room. His diagnosis and immediate plan of action were spot on. If I need help again, I'm giving him a call.
Business response:
Thank you for your kind words and sharing your experience! I will definitely pass along to everyone here.
I saw Dr. Kump for a follow-up visit for a broken fibula.Initially I was seen in the ER,and then at Ortho on Call where I had an evaluation and was given a boot to wear . Dr Kump is very nice , but I was very dismayed to receive an EOB from Anthem only to find that on my follow up visit with Dr, Kump, I had been charged a $603 one time surgery ( my part $493)in addition to xrays and office visit. The only services rendered by Dr. Kump for my entire recovery were 3 office visits and 2 xrays!
This Doctor is so awesome and a REAL AMERICAN HERO to our troops. Serving in the U.S. Army for 20 years. He is a great communicator and skilled surgeon. His staff is very informative and helpful. I can't think of anyone else to see if I have orthopedic issues in the future. I will be more than happy to recommend to friends and family. The therapy support staff are also very good. Ellen and Monica assisted me greatly with my recovery from a multiple ankle break which occurred in September 2016.
I would not recommend Dr. Kump based on his unwillingness to listen to patient concerns, condescending attitude, and poor bedside manner. While I understand that doctors are overloaded with patients, Dr. Kump acted as if he had no time to meet with me over the four appointments I had with him. I have heard he is an excellent surgeon, but surgeons practice on people and all people are deserving of a doctor who generally cares about the patient's concerns.
TERRIBLE
If you like being treated as a number and not a patient , being misguided for diagnosis and treatment, he is your man.
Business response:
Hello - Thank you for taking the time to provide us with your feedback. I am very sorry for the troubling experience you had and that you did not feel like you were heard. Our Chief Medical Officer, Dr. Bowman stands ready to speak with you further about your visit. You are able to email him at comments at orthovirginia.com (please use the at symbol in place of at). Best, Sarah
Dr. Kump is truly an amazing Doctor and Surgeon. I've just gone through my second total knee replacement with him and could not be happier!!!! I have zero pain now after many years of suffering terribly. He has an awesome bedside manner and, even though I know he is slammed, he takes his time with me and makes me feel as though I am his only Patient. I have already recommended him to a friend, who has already scheduled his knee replacement. Everything regarding my experience has been great!!
Frequently asked questions about Cyrus S. Kump, II, M.D.
How is Cyrus S. Kump, II, M.D. rated?
Cyrus S. Kump, II, M.D. has a 4.5 star rating with 227 reviews.
When is Cyrus S. Kump, II, M.D. open?
Cyrus S. Kump, II, M.D. is closed now. It will open tomorrow at 8:00 a.m.
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