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Cummings Plumbing
- Water Heater Installation/Repair
- Marana, AZ
About this business
Cummings Plumbing Inc. is a full-service, residential and commercial contractor providing comprehensive plumbing, septic, air conditioning and heating repairs, services, and installations since 1985. Tucson, Arizona customers have trusted Cummings Plumbing Inc. for over five generations to service, repair, and replace the plumbing, sewer, heating and cooling equipment of their homes and businesses.
Location details
5141 N Casa Grande Hwy, Marana, AZ, 85743, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Would have given ZERO stars if possible. They were called to come out to detect a leak. They never found it even though we had already isolated the area where the leak should be. They said my 91 year old mother needed a complete replumb of her house which would cost $******. We had set up an appointment to discuss this since it was a huge cost and our mother gets flustered causing her to understand. The plumber was hostile when we said we needed to review what was happening. He repeatedly said our mother had signed a contrac... read more
Business response:
Respectfully, after reviewing this complaint in detail, your version of events is significantly different than ours. Your assertation of elder abuse is completely wrong and 100 percent false. Upon giving the requested free bid for the property built in ****, with multiple additions thereafter, we first and foremost asked your very intelligent mother who is "up in age" if she " had a son or daughter" we can conference with while we are explaining the estimate. Not only did ************** **** ask her this question, but I also... read more
The plumber was a nice, knowledgable young man. The women on the phone couldnt have been nicer. The plumber found two situations that could have been traumatic that we were not aware of until his visit. We were VERY fortunate to find this company!
Business response:
Thank you for taking the time to give us this outstanding review! We are also very fortunate to work with great technicians!
Cummings plumbing is caring and professional and helped me and my family with any plumbing problems they are loyal and trustworthy thank you Cummings Plumbing
Business response:
Outstanding Review! Thank you Mr. **********************
Contacted me. There was a missunderstanding on both of us. Quickly corrected my problem. They are "a class act". Highly reccomend them
Business response:
You're a "class act" for taking the time to leave us this 5-star review, we appreciate your business ********************.
If I have to give Cummings plumbing a star rating it would have been zero stars. We had a $17,000 air conditioning installed once I was approved. They didn't gave me a chance to say if I really wanted it or a chance to even look else where for prices. They moved in without notice. They installed the air conditioning to the best that suited them. Well the first time that it rained they were called out to fix the leak. They were once again called out to fix the same leak. On Dec. 22 it rained pretty good and Cummings plumbing ... read more
Business response:
Thank you, *********, for attempting to remove your above review, we will reach out to the BBB operations manager to get it removed. As always, we appreciate your business, Now and going forward. Regards, ************************* GM Cummings Plumbing Heating and Cooling
I called Cummings PLumbing on 12/1 because my shower drain was backing up. They said someone would be out between 2 and 4 the next day. At three o'clock they called and said the guy would be late, more like 4 to 6. I received one more call, telling me he was running late. That was the last I heard from anyone. No one showed up and no one called. I certainly didn't call Cummings because I didn't want to do business with them. Typical of a plumbing company to treat their customers as if their only purpose is to keep plumbers i... read more
Business response:
Thank you for the constructive criticism. We appreciate your business and are striving to make sure we always keep the lines of communication open with our valued customers. Unfortunately, as in any business sometimes we fall short. We will learn from your feedback and continue to improve our customer service. Regards, ************************* GM Cummings Plumbing Heating ,Cooling and Electric.
Always extremely satisfied with service and efficient friendly employees Highly recommend.************
<p>"The guy who they sent (******** to pick up the check told me he would take a look at the water heater. I told him the two guys on Friday disconnected the gas line to cap it for the pressure test. After reconnecting all of the devices, they could not get the water heater to light. I told him the two guys told me the water heater was just old and needed to be replaced. I told him I thought there was still air in the line, I did not know how to bleed it. *******was able to bleed the air and get it working again.<br /> I was... read more
Business response:
<p>After reading this review I'm very happy we could respond to you by phone call immediately. Your constructive criticism led to a very productive conversation. As stated in our conversation, Lack of communication was the key issue here. When our service supervisor offered to send a technician back to access the problem with your water heater, he did not clearly state it would be for free, you interpreted his statement as there will be an additional charge to repair your water heater. As it turned out, we sent out another t... read more
I highly recommend Cummings Plumbing. They just installed a new AC unit and furnace. Two workers arrived at 9 a.m. and worked through 105 degree heat as they took out the 25-year-old AC unit and furnace and installed new units, wiring and all of the other items necessary to re-do what was previously there that was NOT up to code. The meticulous work by both employees was remarkable to watch. At about 5 p.m., they ran into a wiring problem from the thermostat. Another technician arrived. They refused to quit working until the... read more
Frequently asked questions about Cummings Plumbing
How is Cummings Plumbing rated?
Cummings Plumbing has a 4.5 star rating with 371 reviews.
When is Cummings Plumbing open?
Cummings Plumbing is closed now. It will open tomorrow at 9:00 a.m.
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