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Cummings Plumbing
- Water Heater Installation/Repair
- Marana, AZ
About this business
Cummings Plumbing Inc. is a full-service, residential and commercial contractor providing comprehensive plumbing, septic, air conditioning and heating repairs, services, and installations since 1985. Tucson, Arizona customers have trusted Cummings Plumbing Inc. for over five generations to service, repair, and replace the plumbing, sewer, heating and cooling equipment of their homes and businesses.
Location details
5141 N Casa Grande Hwy, Marana, AZ, 85743, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called Cummings PLumbing on 12/1 because my shower drain was backing up. They said someone would be out between 2 and 4 the next day. At three o'clock they called and said the guy would be late, more like 4 to 6. I received one more call, telling me he was running late. That was the last I heard from anyone. No one showed up and no one called. I certainly didn't call Cummings because I didn't want to do business with them. Typical of a plumbing company to treat their customers as if their only purpose is to keep plumbers i... read more
Business response:
Thank you for the constructive criticism. We appreciate your business and are striving to make sure we always keep the lines of communication open with our valued customers. Unfortunately, as in any business sometimes we fall short. We will learn from your feedback and continue to improve our customer service. Regards, ************************* GM Cummings Plumbing Heating ,Cooling and Electric.
Always extremely satisfied with service and efficient friendly employees Highly recommend.************
<p>"The guy who they sent (******** to pick up the check told me he would take a look at the water heater. I told him the two guys on Friday disconnected the gas line to cap it for the pressure test. After reconnecting all of the devices, they could not get the water heater to light. I told him the two guys told me the water heater was just old and needed to be replaced. I told him I thought there was still air in the line, I did not know how to bleed it. *******was able to bleed the air and get it working again.<br /> I was... read more
Business response:
<p>After reading this review I'm very happy we could respond to you by phone call immediately. Your constructive criticism led to a very productive conversation. As stated in our conversation, Lack of communication was the key issue here. When our service supervisor offered to send a technician back to access the problem with your water heater, he did not clearly state it would be for free, you interpreted his statement as there will be an additional charge to repair your water heater. As it turned out, we sent out another t... read more
I highly recommend Cummings Plumbing. They just installed a new AC unit and furnace. Two workers arrived at 9 a.m. and worked through 105 degree heat as they took out the 25-year-old AC unit and furnace and installed new units, wiring and all of the other items necessary to re-do what was previously there that was NOT up to code. The meticulous work by both employees was remarkable to watch. At about 5 p.m., they ran into a wiring problem from the thermostat. Another technician arrived. They refused to quit working until the... read more
Not recommended. House repiping. Job cost was $15,154.00. ' Per owner job to take 5-6 business days. Started 6/28/23. Today is 7/28/23, 29 days later. Problems: Sheetrock work not completed. Gaping hole in hot water closet wall. Hot and cold supplies to master shower connected in reverse as determined by inspector. Master shower hardware re-.installed improperly creating leak risk.Sheetrock techs while on site stated supervisor to contact me 7/10 to schedule remainder of work. No response. Called 6/26 and told supervisor wou... read more
I would highly reccamend Cummings Plumbing. An appointment was scheduled the very same day. Within two hours a technician, ******************* arrived. This young man was very professional, knowledgeable and answered all my questions. My issue was a waterline leak and he arranged for his team, *** and ****************** to install a temporary water line. They arrived promptly as scheduled and by 2:00 the tempory line was installed. The following morning these two technicians arrived promptly on time to dig the trench and ins... read more
Business response:
Thank you for the positive feedback, We consider ourselves privileged to work with a great staff here at Cummings Plumbing Heating and Cooling. On a regular basis we advise our staff that we are a customer service company first and foremost. Regards, ************************* GM, CPH&C
Cumming's Plumbing & a/c company is the best in ******.We had an **************** were on it fast. Unfortunately,owner wanted a 2nd bid, which was a total waste of time,*******'s came back & they gave owner a very very nice discount.So, I give them above 5 stars.You all have to take into consideration that most of the a/c places out there sell refurbished units & charge way over the top for units that don't last than a couple of years. Isn't it better to pay a going rate than to mess around with unprofessional companies?
Business response:
Thanks for the fantastic review! Regards, ************************* GM, CPH&C
This company obviously promotes themselves as the highest rated plumbing service in ******. I would be willing to bet that they are the highest priced? but they aren't even worth the one star that I have to give in order to post this review. My kitchen looks like an attempt was made to build a two-story addition, not just to install a gas line. They do not provide a detailed statement but are happy to charge you $2,300 to install a gas line that includes permit and a Skype inspection but does not include putting back what th... read more
Business response:
Our staff at Cummings Plumbing Heating and Cooling are very happy to be southern ********* largest service company. We achieved that by taking care of our customer's. On the contract, it clearly states "no sheetrock and texture repair" In fact there was a verbal agreement as well, before start of work. Per code we have to strap gas pipe in the wall to pass inspection. This requires we physically open the wall to complete said task. Due to the nature of your comment, we even offered to repair the required access holes free of... read more
I had an appointment between 2 and 4 pm today with a 30 minute call notification. At 3:30 I called them to say I had heard nothing and the lady said he was held up at another call. At 3:45pm I called again and then lady then said she had called me at 12:30 to see if they could come early and two other times. I told her I have not received any calls. They have the right number because I received confirmation of the appointment on that cell phone however there are no other calls from them. She all but called me a liar so I sai... read more
Business response:
We value all of our customers, Very happy we had our conversation this morning, this is a very unusual circumstance. We value your constructive feedback. As I verbalized on our phone call, we thank you for being our long time customer, as always we will work to do better in the future. Regards, ************************* GM CPH&C
Frequently asked questions about Cummings Plumbing
How is Cummings Plumbing rated?
Cummings Plumbing has a 4.5 star rating with 366 reviews.
When is Cummings Plumbing open?
Cummings Plumbing is closed now. It will open at 9:00 a.m.
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