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CubeSmart Self Storage

4.1

About this business

Location details

15616 Stewart Rd, Lakeway, TX, 78734, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.1162 reviews
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Robin A's profile image
Robin A 
2 years ago

Having a billing problem. They received my payment weeks ago but have not cashed the check and are billing me again plus a late fee. There is no way to reach someone by phone. Zero customer service. Abelmarlie Road location in Brooklyn, NY. 

Robin A's profile image
Robin A 
2 years ago

Having a billing problem. They received my payment weeks ago but have not cashed the check and are billing me again plus a late fee. There is no way to reach someone by phone. Zero customer service. Abelmarlie Road location in Brooklyn, NY. 

Jay M's profile image
Jay M 
2 years ago

In January, my storage unit got broken into. There were six other units that got broken into in the same area. The storage company told police that there wasn't any video footage. Which I thought was odd because there are cameras. The manager kept changing up her story and said there was video footage. I talked to the other customers who got broken into and they believed it may be an inside job. If you are looking for a storage unit, I would look at a different company that actually cares about its customers. This place only... read more

Jay M's profile image
Jay M 
2 years ago

In January, my storage unit got broken into. There were six other units that got broken into in the same area. The storage company told police that there wasn't any video footage. Which I thought was odd because there are cameras. The manager kept changing up her story and said there was video footage. I talked to the other customers who got broken into and they believed it may be an inside job. If you are looking for a storage unit, I would look at a different company that actually cares about its customers. This place only... read more

Susan I.'s profile image
Susan I. 
2 years ago

September 2022 I rented a storage unit in Cubesmart, Fort Gratiot, Michigan. My reserved space 13 x 11 x 8 107.90 a month. 35% off. Even got a better deal with auto pay. I signed up for it. And have been paying 119.90 a month. NOW, I get a bill stating that February payment will be $194.00 a month!! I don't know what to do. I am on a fixed income. Called the local management. Nothing they can do about it. Called district manager Cathy Hall & still no response. Help! 

Susan I.'s profile image
Susan I. 
2 years ago

September 2022 I rented a storage unit in Cubesmart, Fort Gratiot, Michigan. My reserved space 13 x 11 x 8 107.90 a month. 35% off. Even got a better deal with auto pay. I signed up for it. And have been paying 119.90 a month. NOW, I get a bill stating that February payment will be $194.00 a month!! I don't know what to do. I am on a fixed income. Called the local management. Nothing they can do about it. Called district manager Cathy Hall & still no response. Help! 

Manfred H's profile image
Manfred H 
3 years ago

Had a unit for 2 years during the pandemic. They told me initially I would be able to end my unit lease online with no hassles at any point. Move out of the state and empty the unit thinking I can let go of the unit once Im done moving, only to be told I need to do it in person exclusively and I cant even mail them a letter of abandonment. 4 months of trying to figure out a way to get someone to the unit to remove it, I get a phone call from someone else at the location informing that I can mail them an abandonment forum but... read more

Manfred H's profile image
Manfred H 
3 years ago

Had a unit for 2 years during the pandemic. They told me initially I would be able to end my unit lease online with no hassles at any point. Move out of the state and empty the unit thinking I can let go of the unit once Im done moving, only to be told I need to do it in person exclusively and I cant even mail them a letter of abandonment. 4 months of trying to figure out a way to get someone to the unit to remove it, I get a phone call from someone else at the location informing that I can mail them an abandonment forum but... read more

James E's profile image
James E 
3 years ago

While I was in Las Vegas I needed a storage space to put some items for a couple of weeks. I contacted Sparefoot and the referred me to a Cubesmart facility located at Las Vegas - 3360 N Las Vegas Blvd, Sparefoot quoted me a price at $29.95 per month for a 5X5 unit. They didn't mention any other charges. When I got to the facility the sales clerk really "stuck it to me". I only needed the unit for two weeks. However I was charged $29.95 for the first month. In addition I was charged another $29.95 for what they call an admin... read more

Frequently asked questions about CubeSmart Self Storage

How is CubeSmart Self Storage rated?

CubeSmart Self Storage has a 4.1 star rating with 162 reviews. 

When is CubeSmart Self Storage open?

CubeSmart Self Storage is closed now. It will open tomorrow at 9:30 a.m. 

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