Crowne Plaza Grand Rapids - Airport

Samantha Bock 

on Facebook

8 years ago

Watch your bills. I had to stay for convention. Reservation was filled out well in advance for 10 different people with a note on the bottom to pay for all rooms in full. When i checked in, I was asked for a cc by lady at desk for incidentals. I gave her my card but upon talking with her relized they were putting a $50 charge per day for incidentals that would be refunded 3 to 5 business days later. I told her absolutely not and to hand me my card back and remove charge. She assured me she did, and she had removed charge how... read more

Ed Block 

on Facebook

9 years ago

Room was nice an clean.only thing was frig and microwave were stacked on the floor together.looked really tacky.Staff was nice and friendly. 

David Hughes 

on Facebook

9 years ago

On day 2 our room was not cleaned. We got back to the room at 7 pm to find it uncleaned. Front desk made a lame excuse for it not being cleaned. We left the hotel to allow them access to come and clean. When we returned our key cards did not work. In the morning I received a bill that was not accurate. The online price they originally matched was gone and we were charged full price. Take a good look around! Won't be coming back! 

Sammie Covell 

on Facebook

9 years ago

I loved it. The place was very beautiful. I would definitely recommend this to anyone and I would definitely go back.