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Criswell Honda

4.2

About this business

Location details

19525 Amaranth Dr, Germantown, MD, 20874, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.23,016 reviews
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S V.'s profile image
S V. 
14 years ago

Bad experience with Suvin I was talking to this guy called Suvin at Criswell. He was rude while discussing the car price. I think he was assuming that I will buy a car as soon as he gives me a quote without even discussing what's included and what's not. And he thinks that he is smarter than the customer and tries to show his smartness by asking silly questions about the color etc. I do not know if the whole dealership is like this but certainly I had a bad experience. 

alyson h.'s profile image
alyson h. 
14 years ago

Perfection! Today I met Gary Graves! I entered the service area and passed Gary??we made eye contact, Gary said Hello and I asked if he would help me! His sincere, patient communications style put me at ease??he spoke knowledgeably but not condescending. Everything about my encounter with Gary from the ??get-go? was company??s?? dream come true perfectly executed ??public relations/making? scenario! Just wanted to share! And it made me feel good about leaving my car this coming Wed. for evaluation! 

olive q.'s profile image
olive q. 
14 years ago

OUTSTANDING My husband and I recently bought a car at your dealership from Victor Castro. We both thought that we had never done business with a more pleasant, knowledgeable salesman. After our test drive with Victor, we felt very comfortable and pleased with the car we had bought. Victor??s attention to detail and knowledge of the car (a Honda CRV) were exemplary. He was also very cordial and personable in our dealings. He??s definitely an asset to your company. 

angelia w.'s profile image
angelia w. 
14 years ago

Thank you Victor just wanted to thank you so much for the balloon and peanut brittle that you sent over! It was so thoughtful of you and a wonderful little surprise. I??m so glad I chose to stick with Honda, and even more blessed to have met you and am thankful that you were able to be so helpful in this big first step of mine. I appreciate everything you have done and I LOVE my little Civic. I hope you get a great promotion because you absolutely deserve it. 

rowena w.'s profile image
rowena w. 
14 years ago

Highly recommended!!! Thank you so much for all you did to assist us with our new car purchase. It had been 12 years since we last bought a new car and we were not eager to hassle with a car dealership again. However, yesterday was the best experience we could have had. From the initial contact by internet, to the final handshake everything was handled smoothly and very professionally. All our emails were answered in a timely matter no matter what the concerned. At our meeting yesterday you were very informative about the Ho... read more

katina e.'s profile image
katina e. 
14 years ago

Radiant sales representative! Every now and then, fate brings us in contact with a person who is passionate about what he does; believes deeply and sincerely in developing personal relationships; shows great respect an appreciation for others; and strives to make someone else??s life a little better. For me and my wife, Victor Castro is such a person. Last weekend, my wife and I purchased a 2011 Honda Accord LX from Criswell Honda after careful and extensive research and negotiations with numerous Honda dealerships in the st... read more

john a.'s profile image
john a. 
14 years ago

Service is great This Honda dealership is great and will come back to service my car? The techs were informative and very knowledgeable? They definitely knew what they were doing! 

llaurich m.'s profile image
llaurich m. 
14 years ago

OUTSTANDING! I wanted to take a moment to commend to your attention young new car salesman that sold us two Honda vehicles this past week, Kwame ??KO? Odum. My wife and I have previously purchased two other Honda vehicles at this location over the past seven years and we returned last week to explore purchasing a FIT. We ended up buying a Van and a CRV. Your price was reasonable under USAA buying program but what sealed the deal was the superior professionalism of Mr. Odum. He was helpful, patient and about all else personab... read more

mark g.'s profile image
mark g. 
14 years ago

Great Salesmen!!! I went to your dealership looking for a car. I have owned Toyotas for many years and I was extremely satisfied with that brand. Nevertheless, I wanted to take a look to on e o your cars, as the name Honda was highly recommended to me by a relative? Mr. Victor R. Castro showed me the Honda Accord EXL V6 Mr. Castro knew every small detail inside and outside of it. He took me for ride and before the ride ended; I had made up my mind that I was going to buy the car. A few days ago, I called Mr. Castro to ask hi... read more

Frequently asked questions about Criswell Honda

How is Criswell Honda rated?

Criswell Honda has a 4.2 star rating with 3,016 reviews. 

When is Criswell Honda open?

Criswell Honda is open now. It will close at 9:00 p.m.  

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