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Criswell Honda

4.2

About this business

Location details

19525 Amaranth Dr, Germantown, MD, 20874, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.23,016 reviews
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Rolanda H.'s profile image
Rolanda H. 
13 years ago

great customer service I wanted to commend you for your staff. It??s difficult to find good customer service, let alone great customer service. I believe that Ashley and the technicians went beyond their duties and for that I am very grateful. Please thank them for me. 

Robbie H.'s profile image
Robbie H. 
13 years ago

IMPRESSED WITH FACILITY AND STAFF My first time at Criswell was a couple of weeks ago for an oil change. I was impressed with your facility, the service and the staff I spoke with. 

Bert A.'s profile image
Bert A. 
13 years ago

I'd like to share with everyone I would like to say my experience yesterday at Criswell Honda was very good, and the young man who was responsible for washing and delivering the cars after service was the reason. He is hard working, polite and professional.. Please pass this on to his manager.. sorry I don't know his name, I was there at 2:00. 

Cordelia A.'s profile image
Cordelia A. 
13 years ago

Outstanding reps here! I am writing this letter to express my sincerest gratitude and appreciation for the assistance and guidance provided by Natasha Parsard during my purchase of 2012 Honda Accord V6 EX-L. 

Ila A.'s profile image
Ila A. 
13 years ago

I would recommend Myexperience was wonderful. The entire team could not have been nicer or more efficient. I would recommend this dealerhship. 

Angeline S.'s profile image
Angeline S. 
13 years ago

Outstanding Staff The customer service that everyone has given me at Criswell in the last 2 years (CRV 2009) has been quite outstanding. On top of that, however, Ashley has gone out of her way to be the most positive, enthusiastic, helpful, shining star of your night staff and the person whom you definitely want to be the first person to greet your customers. Her spirit and smile and helpfulness are the most positive I have ever encountered in a place of business (and I??m 60 so I have visited a lot of businesses over a life... read more

Marla W.'s profile image
Marla W. 
14 years ago

Ms. Strates The intricacy of a frustrated client is understood by Ms. Strates better than anyone that I??ve ever come across. She calms unpleasant moments. She possesses empathy, foresight, and prudence that ceaselessly delivers a ??path of least resistance.? Car troubles are so bothersome. Thank you Ms. Strates. 

Cindy C.'s profile image
Cindy C. 
14 years ago

Outstanding Outstanding customer care here--- the people were very friendly and I can??t believe they even reduced my APR. They definitely are working miracles over at Criswell Honda. 

Chris K.'s profile image
Chris K. 
14 years ago

Worst car buying experience ever I purchased a new Honda Accord from Criswell based on its excellent rating. Call me naive, but I don't buy cars often and I was hoping for the kind of experience that other reviewers are raving about. The salesman was friendly, but not especially knowledgable. I signed a purchase order for what I thought was a price that was discounted from the sticker and that's when everything started going downhill. The financing paperwork was confusing, there were a lot of extra fees that were not put in ... read more

Frequently asked questions about Criswell Honda

How is Criswell Honda rated?

Criswell Honda has a 4.2 star rating with 3,016 reviews. 

When is Criswell Honda open?

Criswell Honda is open now. It will close at 9:00 p.m.  

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