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Credit Union 1
- Finance
- Lombard, IL
About this business
This company offers savings and checking accounts, loans and credit including mortgages, auto loans, personal loans, student loans, and insurance protection. They also offer investment services including insurance protection, and individual retirement accounts.
Location details
450 East 22nd Street Ste 250, Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Antonese E**** was the associate we dealt with this morning. She was a pleasure to work with, knowledgeable, concise, answered our questions thoroughly and got us through the process easily.
Business response:
Thank you for leaving a review and sharing the excellent service you received at Credit Union 1.
Asia always smiles ?? so nice to the customers I see everyone wants her to wait on them she does everything she can to help out the customers to make sure that they're happy when they leave the credit union 1
Business response:
Thank you for your kind words Telisa. We appreciate you taking the time to leave a review.
First of all, I would like to deliver my gratitude and special thank you to Hazel S********** at CreditUnion1. Her customer service skills, and ability to listen, and find the best suitable solution to my questions or needs - it’s unparalleled in any financial institution, I have been working for the past 28 years. Her absolute attention, and ability to follow up with me on my financial matters till there will be solved - it’s superb! Above and beyond manager skills. Second, Hazel S********** is well educated and articulate,... read more
Business response:
Hi Suzana, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again soon!
Chikyra **** is always friendly with a beautiful smile. I wish more bank tellers were like her. I get great customer service every time I come to this location. Everyone is so welcoming whenever I come to do business here and combine that with the cleanliness of the branch makes this the go-to Credit Union 1.
Business response:
So glad you had a great experience, Seneca. Hope to see you again soon!
Chikyra is very professional at her job. She is also very helpful and polite. Plus she does the transaction in an timely manner. She is worthy of a 5 star review as a Credit Union employee!
Business response:
Terrence, we’re so happy to hear you had a good experience. See you soon!
I want to share how pleased I am with the WONDER CUSTOMER SERVICE of Ashley H*** and Shante B. at the Credit Union 1 ******** ****** ** ******* **. they very friendly and informative as well as Patient. I would also add how Alex G****{Asst.Branch MGR] is the BEST!!!! I would definitely recommend the SITE.
Business response:
Hi Mary, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. We look forward to serving you again soon!
They have been so helpful in helping me finance my new vehicle since my other one got totaled. I had so many questions and they were so nice and courteous and patient with me. Best customer service ever!! #************
Business response:
Hi Janna! We consistently aim to provide a premium experience, and we are so happy to hear our team delivered. Thanks for stopping in and taking the time to leave this review.
Yvonne T**** is one of the best if not THE BEST! Representatives I've ever encountered! In fact, I don't think there are enough stars here... she deserves 1,000 more! I'm taking time to explain my experiences with her which is something I don't usually do but I was just so overwhelmed by her consistent effort to ensure my purchase of a vehicle was smooth and painless and she was very knowledgeable with her interactions with the dealer. I could clearly see the dealer was trying to get over on me with there pricing and the pol... read more
Business response:
So glad you had a great experience, Yvonne. Hope to see you again in the near future!
Big thumbs up to the entire crew at the ******** ******** location, especially Shonna and Valerie!! I stopped in to make a deposit and asked about applying for a car loan. The process went very smoothly, accompanied with a lot of laughs :) . I was approved within a very short time. They are all very friendly and helpful. Thanks again guys!! R. *******
Business response:
Thank you for the 5-Star rating. Hope you have an amazing day!
Frequently asked questions about Credit Union 1
How is Credit Union 1 rated?
Credit Union 1 has a 4.5 star rating with 390 reviews.
When is Credit Union 1 open?
Credit Union 1 is closed now. It will open tomorrow at 9:00 a.m.
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